"Frames were cut to incorrect length, plus I have an outstanding question to customer service which has not been addressed. Very disappointed in a company I have used for many years. Time to look elsewhere for framing materials. "

"Nicely packaged, everything as ordered. Great quality for price."

"I received my order quickly and perfectly packaged. I am extremely happy with my purchase and will definitely be ordering again. "

"Been dealing with AF for 25 years I think and always happy"

"Great Ohio company. Wonderful service, good prices. "

"Customer Service worked with me on a complicated order and did a great job."

"Easy online ordering - so well thought out. Everything clearly marked in the box. "

"I like to order all the elements separately and found it difficult. I kept getting prompts for a whole package with things I didn't want. I finally figured out that I had to delete all the other things in the package except the frame. It should be easier to choose separate items. "

"Frames arrived as specified, packaged very well. High quality construction."

"wood finish looks great, just like the sample"

"Very quick shipping, very satisfied with their service and their product."

"I have been almost completely satisfied with every order. My only disappointment was with this largest frame and that was because of the color description. The color was called "pewter" which I assumed would have been lighter, brighter and have more shine, but not as bright or light as silver. Instead, it was like very tarnished pewter, which is a dull medium gray."

"The frames arrived quickly and were beautiful. "

"Couldn't quite get my order in online so called and the salesperson did an excellent job of guiding me through the order right then and there. Very professional."

"Hello there !!!
Greetings from Xalapa, Veracruz. Mexico !!!

Ok ... let me tell you that your service and product quality are EXCELLENT !!!

The only point why I am giving a four star mark is:
VERY EXPENSIVE SHIPPING for INTERNATIONAL CUSTOMERS !!!!

I would like to suggest to open NEW SHIPPING OPTIONS for international customers. By the way, upon my experience, one uf the best methods to
send items (at least for Mexico) is using the folowing service:
USPS Priority Mail EXPRESS International
(Please note the word: EXPRESS, which means
tracking numbers which begin with the letter "E", also known as EMS service).
This service is much more affordable for us than UPS, which is VERY EXPENSIVE !!!!
Let me give you an example: in my last order the items total amount was US $56, and I had to pay a total amount (not including mexican taxes) of US $140 !!!!!!!!!!!!!!!!!!!!
So ,.. finally ... that is it !!! ... PLEASE, try to GIVE
MORE SHIPPING OPTIONS ... and ... you can take for sure that, it that happens, I would not hesitate to BE YOUR CLIENT AGAIN !!!!
Best regards,
Rafael
"