"The Tonneau cover arrived as scheduled. For an almost 80 year old driver, it was a little difficult to get into the bed of the truck, but I managed. There was a lot of styrofoam to throw away, but that meant it survived the trip from the manufacturer without any damage. The instructions for installation were fairly easy to understand. I would give one warning thought, the bracket at the tail end of the truck does not go at the end of the track. It is to be mounted at the point of the post under the cover so it holds the cover down. There is a strap that hangs down that when pulled, releases the pins that hold the cover to the bracket. I ordered it on the 13th and installed it on the 17th."
"The driver's side fits perfectly the passenger side does not. Pretty disappointed about the passenger side. And now the passenger side broke off somehow."
"Everything I order has been spot on except the cold air intake from s&b I order a dry filter instead I got a paper filter no biggie I'll order an oil filter next time I need to replace it overall great company for your truck needs."
"Customer service was fast to send return label. Great to purchase products from a company that has great customer service "
"All my knees were met. I was helped all through the process to complete my order. I really enjoyed working with American Trucks.com."
"Easy to find what i was looking for."
"My order left Kansas and made it to a stop in the Dallas area within a day of leaving origin. It sat there for a day then went to another location in the Dallas area where it sat for another day. On day 3 it went to COLORADO where it sat for 2 days. Then was sent back to the 1st place in Dallas it went after leaving the origin and was finally delivered 2 days later. Considering I live 2 hours south of Dallas this is simply another one of FedExs screw ups. The only other order I made with the company was also shipped by FedEx. When tracking continued to say "Delayed" I had the company inquire with FedEx who told them the item was either lost in shipping or had been stolen. The company sent out another item right away but it took me over 2 weeks to get what was supposed to be delivered in 3-4 days. My advise is stop using FedEx and make ALL your customers happy! "
"Purchased over $1000 dollars in parts for my silverado. Everything said it was shipping quickly. Delivery day saw one product delayed, one product that disappeared in transit and then what did arrived was a set of steps for a Jeep.
No step bars for the truck. Called AT and was told that they would send me a FedEx label and take care of the error.
What they didn't say was that I had to repackage and haul the 100lb steps to a FedEx facility. They didn't tell me that they were going to put another $500 on my credit card "in case i send them a box of rocks."
When I said I wanted the $40 handling fee back due to having to handle THEIR mistake I was told the best they could do was give me a coupon for $40 off my next purchase.
Needless to say I cancelled the steps and will buy from another vendor."
"Have ordered from American Truck for multiple different trucks, always quality products, great pricing, no hassle returns (If Needed) and fantastic pricing!!!"
"Was easy to Install. 2015 Duramax just had to do some trimming on bed to get upper bolt out after its all cake from there. "
"All around excellent experience. Highly recommend."
"Great service. I will comment when I receive my purchase."
"Good experience with purchase and delivery. Pretty crappy installation instructions that were included with the parts. Good thing there is a YouTube video with a person purchasing the Ford kit, and those instructions were super relevant to whatever shackles one buys"
"My purchase was a surprise for my husband's truck. Several modifications to give him his dream truck. As a wife who knows nothing about truck modifications and parts. I definitely received the help l needed from American Truck."
"Great website and prices and people "