"The website provided impeccable service, delivering all items promptly and exactly as depicted. As a first-time customer, I ordered multiple products and couldn't be more pleased with both the service and the merchandise. Every item fit perfectly as described, and I encountered no issues whatsoever. Highly satisfied with my experience overall!"
"its nice to work with a company that actually has real and easy to understand people. good prices and I'm very happy. THANK YOU!!!!"
"Fast shipping and best prices!"
"Everything fit as I was told and it all was decently priced, I will be continuing to shop here for my Silverado"
"I order black exhaust tip and it showed up with the finish all scratched up. "
"Excellent experience with American Trucks. Quality products, great price and fast shipping."
"It was easy to find parts for my truck. They got here quick, and the parts were exactly what I needed."
"Easy ordering. Fast shipping "
"Sent me the wrong stuff. The return policy is laughable at best and not with the hoops they make you jump through. Especially for an error on their part. The customer service people have zero knowledge of the merchandise and hung up on me when transferring me to a so called specialist. I knew I should of bought local really my own fault for thinking it was going to be okay."
"Enormous selection of different truck mods and a speedy delivery system."
"I purchased the hood protector for my truck and while installing it i dropped it and damaged it. I called customer service and the gave me a huge discount on a replacement and shipping was fast. Thank yo so much American Truck !!!"
"Open box was labeled incorrect and they made every effort to correct it in a fast and acceptable manner! "
"Excellent Shipping Method very Fast Always like that & Excellent Quality. "
"Order a set of brakes and rotors (not online but by calling a sales rep) my truck needed a new set, being a volunteer firefighter needed them soon and at a good price. Got all my invoices American Trucks took their money but I recieved no product. Did the online chat, oops we found a issue with your order, call a representative, which I did, after 20-30min on phone ya we screwed up it will now cost another $150+ to reorder right part. I call bull**it! The product they said now cost more is the exact same description as the part that was ordered. Need the parts so canceled the order here and bought the parts from Summit Racing where shipping was garenteed in 1 to 2 days. To add insult to injury American Truck billed my credit card immediately but it will be 7 to 10 days to refund my money! If I would not have inquired about the parts I would have never had any contact from American Truck. I never post negative reviews but this whole situation got me a little hot under the collar. Can't believe this company has such poor customer service for people who spend their hard earned money on parts then try the old bait you in with a good price then change it to make more money than a competitor because people don't want the hassle of going somewhere else to get the product. If I could give 0 stars I would have"
"Your Mishimoto catch can was not an exact fit like you claimed. I had to cut about 8" off one hose and reroute the other one. The battery tray hardware that you provided for my '23 F150 was not compatible. the threaded insert did not fit an I couldn't even attach a nut to the bolts. You need to update your videos! Cancelled order bc you were on backorder, but Amazon had plenty..."