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Product & services pricing
3.88/5
Chance of future purchase:
3.63/5
Shipping & packaging:
3.86/5
Customer service:
3.74/5
Return/Replacement policy:
3.43/5

Verified
2/5

2024-12-08

Order all screwed up!

"Ordered shocks. Complete setup 2 fronts 2 rears. Received one front. Called customer service..said I had to return it before they would send the rest. Been over a week..........no response. Not very happy."

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Verified
5/5

2024-12-04

Chevrolet Silverado

"Fast shipping with a great price and product!!"

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Verified
2/5

2024-12-02

Misleading shipping times

"On the product description, it states "Arrives in 4-6 days." However, that is apparently when AT receives the part. Then shipping timeliness aren't determined until the label is printed and it is picked up by the carrier. Not too bad if you're truck isn't broken down. Otherwise, you have no idea how long your downtime will be."

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Verified
5/5

2024-12-01

Great Experience

"The items ordered were as described. Everything was shipped quickly and without damage. "

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Verified
1/5

2024-11-29

Low quality products

"Bought replacement headlights for my 2011 Chevy 2500hd and they look great. When it stared raining, they filled up with water. Reached out to customer support with pictures. Was told there was a 30 day warranty. Decided to try to pull them apart to reseal but you can't without all the cheap plastic breaking. Glad I held on to my stock headlights. They might be yellow, but they don't fill up with water. "

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Verified
4/5

2024-11-27

Thumbs up

"I order the wrong product but the return process was super easy. In just waiting for my store credit so I can buy the right one. "

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Verified
1/5

2024-11-26

Terrible product

"The hardware is awful doesn’t fit or doesn’t work Glue on all seems only plus is there bright but getting them to fit snug is challenge bc I had to use to factory hardware"

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Verified
5/5

2024-11-23

Headlight

"Ordered the wrong one through no one’s fault they was quick about getting the right one to me and shipping the wrong one back. Said the new one would arrive on Sunday actually came on Friday having Calle on Thursday evening! Great customer care! "

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Verified
5/5

2024-11-22

Handle covers

"Very fast shipping and good quality. "


Verified
4/5

2024-11-22

Shipping woes

"The brake pads broke out of their individual box and were floating around in the larger box. My tail lights, and brake light boxes had some damage but not the product themselves thankfully. Maybe my package could have been packed with slightly more care. Other than that everything was great. "


Verified
5/5

2024-11-18

install was a breeze

"Even though I’m not a mechanic, installing this EZX edge was a breeze, install instructions were straightforward , clear and easy to follow . Now when it comes to the EZX it will surprise you how well it works, it feels like a whole different truck, it gives you the ability to personalize your driving experience on the fly, it made a believer out me , and by the way the shipping was great, package was home within a couple of days and everything was well packed , "

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Verified
1/5

2024-11-18

Did not ship all the parts!

"Did not ship the collar to mount the exhaust tip, return process was not fun! I will not be buying anything else from this company!"

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Verified
5/5

2024-11-16

Sales and customer service

"Anyone I talk to on your staff is great knowledge listens well and works through the problem. If there is one I have high praise to all at American Trucks."

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5/5

2024-11-16

truck bed cover

"fast shipping and arrived in good shape. very happy with service."

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Verified
4/5

2024-11-14

Did not give first order discount

"Did not receive my first order discount like they advertised I would. Code they sent for my first order did not work. Just a bit disappointing. You should make the codes you give out work or just stop saying you will get a first order discount. "

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