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Product & services pricing
4.05/5
Chance of future purchase:
3.89/5
Shipping & packaging:
4.01/5
Customer service:
3.82/5
Return/Replacement policy:
3.52/5

Verified
4/5

2024-09-05

Easy

"I searched, I found, I ordered. That simple."

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Verified
5/5

2024-09-05

one stop shop for my f150

"great product selection and availability, fast shipping and knowledgeable support"

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Verified
5/5

2024-09-05

Awesome

"They have good sales and prices on the parts you need or want "

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Verified
5/5

2024-09-03

Happy camper

"I recently blew out Fox shock and decided to change it up. I went with Bilsteins w/ a reservoir and couldn't be happier. "


Verified
5/5

2024-09-03

Running boards

"Running words fit very well very nice construction"

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Verified
5/5

2024-09-02

Great site and experience

"Great communications from regular emails with convincing coupons caused me to take advantage of a great Labor day special, easy to navigate website with a great source of install videos and video reviews made for an overall great buying experience "

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Verified
5/5

2024-09-01

Great

"Got here on time and in good shape."


Verified
5/5

2024-08-31

Exactly what I ordered

"The right part for my 2018 Chevy Colorado zr2. Got delivered quickly "

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Verified
2/5

2024-08-31

Open box / used product

"Purchased an open box /used vehicle safe.expected to get directions and a key for it. No directions, no key, no hardware!

Not returnable for refund…



"

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Verified
2/5

2024-08-28

First time probably last time customer.

"Ordered $1200.00 retractable tonneau cover a few days ago. Box was ripped on one end with heavy clear tape to hold the package together. Upon examination the drain tubes were missing for the canister and one side rail was slightly bent. I was able to straighten. Contacted American Truck. Friendly conversation but suggested I order the missing tubes from etrailer for $35.00 with shipping. I did think about it buying the tubes from etrailer but since I already spent $1200.00, I decided not to and called back. Transferred to Service, was disconnected and called back to have another representative to take pictures of parts I received which didn't make sense. Why would a customer need to prove what was missing from a shipment? I took a shot and called the manufacturer and in less than 10 minutes they identified what I needed and would ship out the tubes within 2 days. Problem solved! First time I purchased from American truck and was disappointed and frustrated trying to get my truck in shape."

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Verified
5/5

2024-08-28

Good

"The service was good !!! just the product that i bought wasnt good quality "

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Verified
5/5

2024-08-28

Sctx4

"I purchased and open box special for the s c t x4. Received it extremely fast and very well packaged. My 04 F150 4.6 L 4x4 flareside is extremely clean and reliable truck. But It's slower than a turtle. Even with a few extra upgrades. The s c t x 4 definitely woke it up a little. Still messing around with the can 93 application. I wanted to supercharge the truck, but I find it almost impossible to get any reliable information on how to do it. Next step is a Jms pedal command. Thank you American Truck for giving us 4.6 liter people some hope.LOL"

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Verified
1/5

2024-08-27

Missing order

"I ordered a replacement mirror from you. And I keep emails requesting how was it. The problem is the vendor never shipped the product. I have given up on the order and ordered one from amazon and it should be here the 30th.
You sent me a email to send you a picture of how it looks.
Here is the photo of what I received.

Looks good doesn't it.
"

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Verified
2/5

2024-08-26

Wrong tint.

"Well, not great. Wrong tint between the two tail light assemblies I ordered. Need them to make the truck road worthy so just going to deal with it. Went through another provider and got the wrong assemblies. Order from here thinking they were better, but different tint on them. Would recommend a better distributor with better quality control. Would have brought up the issue but need the truck to be road worthy for work and don’t have the time to wait another 2 or 3 weeks to get the issue sorted out. "

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Verified
2/5

2024-08-26

Part doesn't fit

"Chrome tailgate latch cover does not fit like the description of the item said it would."

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