ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-03-02

locked up

"American Locksets locked it up with prompt service!"


Verified
5/5

2017-03-02

Locks!

"It's is a part so there's not much guess work in purchasing it, I've bought from them before and as usual it arrive quickly and is exactly what I ordered. There's nothing that could be improved here; an A+ transaction."


Verified
4/5

2017-03-02

"No problems with the purchase and the shipping process. I did have a problem on how to match up the correct replacement lock set with what I have. I should have called to work this out but I did not and just pressed the order button. At this time I have a lock set I can not use.

Bob
"


Verified
5/5

2017-03-02

Delived timely

"Received what I needed quickly "


Verified
5/5

2017-03-02

Fast / Correct

"Right product...Right Price...Fast delivery."


Verified
5/5

2017-03-02

Great service

"Ordered product for delivery to Australia. Fast shipping and good communication."


Verified
5/5

2016-10-31

First time order was huge and I was nervous

"We needed $6,900 worth of parts and I was very nervous about ordering from a company that I had never worked with before. American Locksets came through with flying colors. They had the parts in stock and shipped in a very timely manner. We just recently installed all of the parts we ordered and everything worked as it should.

Very happy that I found them!
Joan Spruill
purchaser - Valley Lock & Key Service, Yakima, WA
"


Verified
5/5

2016-10-11

Great customer service!

"Great purchasing experience. Fast shipment great customer service. My order included 5 locksets of varing styles and backseat. One lockset had the wrong length latchbolt. One call to customer and I had a new latchbolt in 2 days."


Verified
5/5

2016-10-11

They know locks!

"We purchased a complicated lock, but American Locksets knew much about it, was able to give advice, and got us situated with everything we needed. The lock went in smoothly and works well. We appreciated their knowledgeable staff who were willing to take the time to talk with us about this purchase."


Verified
5/5

2016-10-11

"Order from different lock company and after about (2) months I still did no have them. When I order for your company I had then in two days, we will order all our locks from American locks from now on."


Verified
5/5

2016-10-11

Great Value

"Timely delivery, great pricing on product and reasonable shipping costs. Very satisfied!"


Verified
5/5

2016-10-11

Great Customer Service - Canadian Customer

"Helpful, quick and very detailed with fulfilling my order. Locally would have taken 6-8 weeks, was able to get what I needed ordered and arrived in four days (to NS, Canada). Couldn't have asked for a better experience; my new go to spot for lock products. "


Verified
5/5

2016-10-11

"great service. on time delivery"


Verified
5/5

2016-10-11

Delivered

"Got what I ordered. Fair price. Good service"


Verified
5/5

2016-10-11

Supplier of choice

"Immediate response to a time critical online order. Hardware was ordered and delivered next day overnight. Honest salesman credited the next day charge when 1 item was inadvertently shippped 2nd day. Quality manufactuers, competitive pricing and excellent customer service.

Hardware supplier of choice
"