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Verified
5/5

2016-10-11

Fast and Efficient

"Great service and fast shipping!"


Verified
5/5

2016-10-11

Everything to die for

"Amazing customer service. Very good product. I chose them to get the door locks to protect my family! "


Verified
5/5

2016-10-11

"Good service and a timely shipping."


Verified
5/5

2016-10-11

Three different orders, all filled promptly and accurately

"We placed three different orders recently and all were promptly and accurately filled, shipped and received, and invoices and shipping notices were quickly provided via email. One other favorable item is the attention paid to the additional note on the order. We are NY State tax exempt, so I noted that on the order and sent them a copy of the exempt certificate. They honored the exemption on all three orders. That doesn't always happen with every supplier. "


Verified
5/5

2016-10-05

Immediately corrected a problem

"Sent wrong lever handle and missing two small parts. Sent two inquiries; one via their website and one directly; e-mails missed but they finally corrected the problem very efficiently. Re-order and excellent service with fast shipping. Definitely would re-order from this company."

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Verified
5/5

2016-09-20

Great Prices and Quick Shipping

"They have the best price I found for a Simplex push button lock and they completed the order and shipped it out right away. I'm very pleased and will purchase from American Locksets again"


Verified
5/5

2016-09-20

Super Fast Turnaround

"The entire process; website navigation, purchase, shipping and product installation was painless and simple!"


Verified
4/5

2016-09-20

Went good

"Went good. had no problems. "


Verified
4/5

2016-09-20

Customer Service came through

"I messed up, ordered the wrong size lock. I contacted customer service via their online form, and while it took a little while to respond, once they did, they immediately sent me the right item."

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Verified
5/5

2016-09-19

Fast and Efficient

"Ordered the lock at a reasonable price and the delivery was as promised. Would use them again."


Verified
5/5

2016-09-19

"Great price and on time delivery"


Verified
5/5

2016-09-19

Easy as locking yourself out of your house!

"Easy to order and arrived fast. Although some of the instructions seemed to be in need of updating."


Verified
5/5

2016-09-19

Quick Delivery, Easy Exchange

"American Locksets delivered when promised and sent a replacement lock when one in the original order arrived damaged. "


Verified
5/5

2016-09-19

expectations exceeded

"Efficient delivery, fine product, expert advice..

Bob Jackson
Jackson Group Contracting
Windsor, Ontario
"


Verified
5/5

2016-09-19

Good price - goopd product!

"Good price for the handle and plate. Beat everyone else's price by a lot!"