"Love our new Amerisleep mattress. We were willing to try purchasing online because Amerisleep has a 100 night trial period. After just a few nights, we realized "There is no way this mattress is going back, it's a keeper!". In addition to a great product, Amerisleep has 5 Star Customer Service.
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"My mattress arrived later than expected. My bed frame took roughly a month to arrive and feels cheap like cardboard and wobbles. They compensated me with sheets for the delay but I don’t need sheets. "
"I'm still waiting for the sheets that I was promised due to the ridiculous delays in receiving my bed frame and pillows but who's counting, it's only been a month and a half."
"Customer service team has not been prompt... takes days to get a respond from email. Products seem to be well made, it has been a hassle tho "
"I went to the store and tested out the different beds. Sales person was super nice and not at all pushy. I thought about it then made the purchase online and it was really easy and quick. My bed arrived in a few days, before it was scheduled to be delivered. From day 1 I haven’t had any aches and pains! As a hairdresser my body has hurt for years, so this is one of the best purchases I’ve ever made! Love the pillows too. Life changing!"
"We ordered our mattress and foundation on a Friday, the mattress was delivered on Monday, and the foundation on Tuesday. The bed is very comfortable with excellent support. We are both sleeping much better."
"does not feel like it should be so expensive"
"It was easy to order, customer service responded quickly to questions and we love the mattress. We were part of the two pillow promotion and they are our favorite pillows ever."
"We ended up returning our mattress because it didn't work well for our sleep positions. Couldn't have imagined a easier return process, much appreciated."
"the back ordered items were took a lot longer and I haven't heard back from customer service in a while. "
"this company has the worst customer services. Some how my credit card was high jacked. First problem. Next the company keep sent me email about with all the wrong information. ( White glove service is not worth the cost.)
I do like the matters but the company real **** at customer service. "
"Great policies. Staff was very helpful"
"The quality of the mattress is awesome. The fact that the mattress had a date of when it was made and that date was only a couple of weeks before I received the mattress meant a lot to me knowing that my mattress was not sitting inside of some warehouse collecting dust for months."
"Sleep has always been an issue for me, but now I don't want to get out of bed!"
"My husband gives the bed 5 stars and I give it 3 stars. We have tried several beds (from expensive to inexpensive) that made my husband's back pain worse. This is the only bed that has helped him to have better sleep.
I give it 3 stars because I like a softer mattress that can be adjusted like the Sleep Number. But, I'm happy with this mattress overall. It doesn't hurt my back or give me problems sleeping. It just isn't my very favorite mattress. But, it works overall for us pretty well and so we are keeping the mattress after the free trial.
I'm very grateful that we tried Amerisleep so that my husband could get better sleep! "