ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

5,227 reviews
4.43 / 5



Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
3/5

2019-10-04

The Medium (queen) size Pillow is very nice The King is too hard and too big. I would have preferred two medium pillows.

"Would you trade a medium for a king or large? It would make a better fit."


Verified
5/5

2019-10-04

2nd mattress ordered

"Loved our first mattress, so when it was time to order a mattress for the guest room, we had to order the same!"


Verified
5/5

2019-10-04

5 stars

"This mattress is so comfy! I’ve never slept better."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-09-24

King mattress

"Great mattress! Had it for a month and love sleeping on it. "


Verified
5/5

2019-09-24

A superior product - Made in USA

"Could not be happier - as advertised it provides a great sleep experience."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2019-09-23

Happy Camper

"Excellent service with an excellent product
Switched from Tempurpedic and not a bit of remorse!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-09-19

Excellent customer service, fast shipping and great product.

"We purchased a liberty mattress (Q) last year. We liked it so much and feel so much better rested we got one for our son and daughter in law. Once our daughter and son in law are in their new house, we will do the same for them. Strongly support this company. "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2019-09-17

Very good customer service!

"After purchasing the mattress I've got a phone call confirming all the details plus the mattress shipped so much faster than expected. My husband and I both love the mattress! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-09-16

best mattress ever!!

" so comfortable! worth every penny!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2019-09-15

Refused to refund.

"Terrible. Refused to refund for the low quality plastic cover and base that I didn’t need because I didn’t have the mattress. Gross way to conduct business. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2019-09-19
A rep from Amerisleep, Amerisleep, has responded:

“We're sorry that you feel mislead by our return policy. With the sleep trial, this is for the mattress only and the foundation and the waterproof mattress protector are non-returnable items, this information can be found on our 100 night sleep trial page as well as other various locations of our website.


Verified
5/5

2019-09-09

Best pillows ever!!!

"We purchased an Amerisleep mattress a few years ago, so when it came time to replace our pillows we thought we’d give their pillows a try. Needless to say, they are fabulous and did not disappoint! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2019-09-06

"Mattress frame broke and the bed isn't comfortable. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2019-09-19
A rep from Amerisleep, Amerisleep, has responded:

“So sorry to hear about the trouble with your mattress as well as your mattress foundation. For any comfort issues or issues related to damage of your foundation, please feel free to give us a call at 800-500-4233 or email us at cs@amerisleep.com so we can help!”


Verified
5/5

2019-09-05

very good

"would recommend. This is my second amerisleep mattress"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-09-05

Excellent comfort

"Easy to order, delivered, good instruction...best part is this is the most comfortable bed!"


Verified
5/5

2019-09-05

Get this bed if you want a good night's sleep

"Experiencing a good night's sleep is well worth the price I paid for this bed."