"I have now had the mattress For almost 3 years. When we first got the mattress it was wonderful. But as time has gone on it has lost its firmness and a hump has developed in the middle. I’m 100lbs and my husband is 175 so we aren’t heavy people to create the wear this mattress has had in 3 years. My back/body is sore everyday I wake up. I’m very disappointed. "
"Purchase process was user friendly and and handled promptly. "
"So far very comfortable bed. It is nice to wake up without back pain. We have been sleeping very well since purchasing this mattress."
"We tried the A3 and it was too firm which is surprising because it is meant for combo sleepers and isn’t their firmest mattress. So we jumped all the way to S5. Both me and my husband love it. No problems with sagging and it is the perfect amount of firm."
"Great mattress. Sleeping is a pleasure"
"I was very hesitant at first to purchase a bed that I couldn't feel first but they had the 100 night's of sleep test and my wife talked me into it after reading many reviews. The bed sleeps cool, it's very supportive and super comfortable. We got the AS4 and to us it's the perfect balance between soft and medium support. "
"No hassle awesome experience "
"It was so easy to order the mattress from their website. We’re very happy with the mattress. It is very high quality for the price."
"I bought a pillow from Amerisleep. Every day for 5 days I checked to see if it had shipped yet. The site said it was still preparing for shipment. I called to cancel the order since it hadn’t shipped yet. The next day the pillow was by the mailboxes in my condo building. Totally unexpected since their site still said it had not shipped. I let them know what had happened. It took a week for someone to get back to me. Apparently, they had arranged for FedEx to pick up the pillow as a return but never informed me of this action. Sure enough, the next day FedEx came to pick it up. By then, I had already thrown away the box. Also never received a return shipping label. I received an email saying I could donate the pillow and once I had shown proof with pictures, they would refund my money. I never could figure out what that meant and most charitable organizations do not take pillow donations anyway. I ended up just keeping the pillow. It wasn’t worth the runaround I was getting from this company. The pillow is very heavy. It was recommended for side sleepers, but, is so flat, my head is lying on the mattress when I try to use it. Definitely a waste of the $75 it cost. I will never order from this company again and I have told all my friends and relatives not to also. I do NOT recommend this company."
"I sleep great now and longer more restful sleep."
"I bought a bed and had to cancel my order. I called customer service and they were very friendly and quickly cancelled my order. No problems "
"Great pricing, on time delivery, and the most comfortable sleep on a very supportive mattress. Do yourself a favor."
"Third mattress from Amerisleep. Now everyone in the house sleeps well."
"It use to take me a while to fall asleep before on my old mattress. The as3 puts me to sleep in 1 minute. It’s perfect for combo sleepers. "
"Would highly recommend to anyone!"
A rep from Amerisleep, Amerisleep, has responded:
“Hi Leticia! Thank you for reaching out. We're so sorry to hear about the trouble you're experiencing with your mattress. It looks like a member from our team has reached out to you via email. Please check your inbox for an update and follow up to that message so we can connect about the issues you are experiencing. ”