"First of all- Very responsive customer service to answer questions, then quick processing and delivery of the order. Now, the bed is fantastic. I purchased the medium-firm (AS2) as I like to sleep on my back and my husband likes to sleep on his stomach. It’s very responsive and supportive, no pressure spots or sags. It’s almost like floating. The foam bounces back so quick, just as advertised. The best part- It did take a couple nights to adjust, but now both my husband and I sleep much better through the night without waking up and I feel more rested in the morning. Before I always knew I was tossing and turning, but now I’m out cold. Also, when my husband moves around, it doesn’t shake me all up on my side. We’ve been sleeping on it for a month and a half now. Excellent purchase and phenomenal quality for the cost, which is much cheaper than more inferior products. Looking forward to upgrading to a king in the future, and it will be an Amerisleep!!"
"Ordered the AS5 king. It is a very good product just not for us as it was just a little firm. Called to return it and Krista set everything up for is. The mattress was picked up in two days. Great company who lives by its word. Would recommend this company to anyone because of their great service staff."
"Bed was delivered they never checked remote had to call then sent me wrong remote had to call again then sent me the right remote"
"Nothing special, not worth the price. "
“Hey Dina, we appreciate the feedback. We want to let you know you are still covered under our 100-night sleep trial. If you are not fully satisfied with your bed, please give us a call at 800-500-4233 so we can take the appropriate steps to either exchange your current mattress for something more comfortable or initiate a return. We look forward to hearing from you.”
"The whole process of delivery through unwrapping and setting up was smooth. No off-gassing smell at all."
"Easy to order and easy to get upstairs by myself. Great mattress and my son loves it!"
"When I first slept on my new Amerisleep firm mattress I was happy with the level of firmness. 5 weeks later and I can tell a difference in firmness already. While still comfortable, my level and quality of sleep have not improved noticeably from other beds I have slept on in the past."
“Hey Jared, We appreciate the feedback. We want to let you know you are still covered under our 100-night sleep trial. If you are not fully satisfied with your bed, please give us a call at 800-500-4233 so we can take the appropriate steps to either exchange your current mattress for something more comfortable or initiate a return. We look forward to hearing from you. ”
"We needed a new bed and did extensive research. We decided to purchase an Amerisleep bed. The service was fantastic. Our bed arrived and we were worried that it wouldn’t be right for us. BUT it has been fantastic and works for us perfectly. My husband has severe back problems and buying a bed is a difficult decision. Amerisleep s warranty helped us decide to try it. We are thrilled that it is working out."
"Our new mattress actually showed up ahead of schedule. It was very easy to install. It may be a little bit more firm than what we would prefer, however we are both sleeping better and it doesn't sag in the middle. We are still skeptical about how well it will hold up, so we'll not set ourselves up for disappointment by raving on about how much we love it. Hope the quality has the longevity we have invested in."
"No disappointments. ......."
"Getting the most solid, uninterrupted sleep I’ve had in awhile! No more back soreness! Ordered the AS2 and it’s perfect firmness for a back/side/stomach sleeper. In love with my new mattress. Very happy with my purchase. "
"It's a quality bed but it is hard as a rock. We got the as3, the "medium" firmness mattress. It is not medium firmness. I did not have back pain until I got this bed, it was so hard my shoulders began hurting. I got bed bed from sleep number and will be returning this brick. "
“Hello — Thank you for your feedback, we appreciate it! We do want to let you know that you are still in your 100-night sleep trial. So if you can give us a call at 800-500-4233, we can help to get you comfortable. If you simply want to return the mattress, we can arrange that as well. We hope to hear from you!”
"I did my research, watched videos, and read countless reviews before I decided to make a purchase. I've always been a firm mattress fan but she would sleep on a cloud if she could. Ultimately, I decided on the AS3 to meet in the middle and we couldn't be happier. It took me 3-4 days of getting used to it but since then, it's been heaven. My biggest concern prior to this purchase was the uncomfortable "stuck" feeling most memory foam mattresses give you. My fears were literally put to rest the moment I laid on the AS3. Plus, when either of us gets up, we don't wake the other person. The quality and comfort for the price truly can't be beat. "
"Great experience throughout the whole process."
"Easily ordered my mattress online. I received a phone call to follow up on my order to verify the shipping address (since it was different then the billing address.) They were lovely to speak with on the phone and were able to provide an update on shipping once the address was verified.
Overall, a great experience, and an AMAZING mattress!"
A rep from Amerisleep, Amerisleep, has responded:
“Hey Tim, we apologize for the inconvenience. We understand receiving the wrong remote can be frustrating especially when you're excited to use your new adjustable base. We're glad to hear you received the correct remote and a set of pillows. Please let us know if theres anything else we can do for you. ”