"I made a very small order at this company which usually takes much larger orders. The person assisting was so helpful and accommodating. This is a great company!"
"When I called regarding the order the company couldn't find it. when I informed them I was cancelling they found it the next day and sent out a shipping confirmation. The order did arrive and the product is good but customer service could pick up the pace a tad. "
"I recently ordered a Clarkson pen and needed expedited delivery for a retirement reception. Customer service staff worked me through the process and ensured that I revised my request for an in-stock pen box so that the order could ship and be delivered on-time. Thank you Amsterdam!"
"Nice personnel but did not perform as promised"
“We're happy to hear the nice words about our personnel but not so happy to hear there might be a problem! We will have customer service contact you for more details. We apologize for any inconvenience we may have caused you. Thank you for the review.”
"All recipients of this pen-mostly my bridge class students and bridge partners-love it. They are wowed
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"Great communications, excellent work & craftsmanship. After receiving the sample pen, I enjoyed the way it work & writes. I needed to order more. Looking forward to future works from Amsterdam. Thank you!!!"
"The pens are wonderful quality and the printing on the pen looks very nice. We couldn't be happier with our purchase. "
"The bags come in extra fast and the girls loved them!"
"I've had nothing but great results so far but we've had 6 pens form the most recent order come apart. I'm not leaving as a customer but I can't say that I am happy with this shipment so far"
“We apologize there is a problem with the pens and would be happy to replace or credit the defective ones. We offer 100% Customer Satisfaction on all our products purchased within a year. Please contact us at 1-800-833-6231 if you are interested in more assistance. Thank you for the review.”
"I GOT THE ILLUMINATED PENS AND THEY HAVE REALLY WOW'D MY CLIENTELLE KEEP UP THE INNOVATIVE WORK MY FRIENDS!!!"
"Great shipping time price becomes to high for reorder gift boxes are way to time consuming to open fold. "
"The logo was illegible on the shirts."
“We are sorry to find this out and will re-do your shirts at no extra cost. We offer 100% Customer Satisfaction Guarantee on all of our products purchased within 365 days. We would be more than happy to have this issue corrected for you. Please contact our customer service. Thank you for this review.”
"I was looking for a phone wallet like this with a phone stand on it and found these. I've used Amsterdam for pens and they were fantastic so I decided these would be a great buy. The customer service was superb and everyone who gets these love them!"
"I get a lot of compliments on these pens. I use them myself and I am very pleased with the design and they write very well. I will be reordering them regularly.
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"Excellent service and price from now on I am placing my orders here..."
"WONDERFUL CUSTOMER SERVICE"
A rep from Amsterdam Printing , amsterdamprinting, has responded:
“While we aren't happy to hear about the issue we created for you, we are happy that it worked out in the end. Thank you for taking the time to leave a review.”