"I made a very small order at this company which usually takes much larger orders. The person assisting was so helpful and accommodating. This is a great company!"
"After a concern in my last order, a customer service representative called me and worked with me to my satisfaction (100%). As always its a pleasure doing business with Amsterdam Printing. "
"Pretty fast shipping..Hopefully, no setup fee for next order since they have my logo. "
“Thank you so much for your amazing feedback! We're thrilled to hear that you had a positive experience with our products and services. We truly appreciate your business and loyalty. Rest assured, we'll take your feedback into consideration for your next order. Cheers to many more successful collaborations in the future!”
"After I resolved my own issues with pixel counts..everything went quite smooth on short notice..and the cups arrived two days sooner than I expected!!
Wonderful!!"
“We are thrilled to hear that your order arrived two days sooner than expected and that everything went smoothly! Thank you for choosing Amsterdam Printing for your customized cups. We appreciate your positive feedback and look forward to serving you again in the future.”
"My order says "black ink". The ink is definitely NOT black! So tired of poor customer service - did no one take time to READ the instructions? The pen seems to be fine - just not the look I wanted. "
“I'm sorry to hear about the issue with the ink color in your recent order. We strive to provide accurate and satisfactory products to all our customers, and I apologize for the oversight in this case. We have reached out to you directly to come to a resolution. We look forward to hearing from you. ”
"Full color mugs were a hit at the event! Thanks!"
“We are thrilled to hear that our full color mugs were a hit at your event! Thank you for choosing Amsterdam Printing.”
"Always very helpful and accommodating"
“We are thrilled to hear that you found our team to be helpful and accommodating! Thank you so much for taking the time to leave us a 5-star review. We appreciate your business and look forward to assisting you again in the future.”
"The mugs we ordered were very beautiful, and they were of a good quality. I subtracted a star due to late arrival and the ink on the mugs was not vivid enough. Overall, good product; good customer service."
“Thank you for your feedback! We're thrilled to hear that you found our mugs to be beautiful and of good quality. We appreciate your honesty and will definitely take note of your comments on the ink and delivery time. We're happy that you had a good overall experience with our product and customer service. Thank you for choosing Amsterdam Printing!”
"Will not deal with the salesperson again"
“I'm sorry to hear about your experience with our salesperson. Your feedback is important to us and we appreciate you bringing this to our attention. We have reached out to you directly to ensure better service in the future. Thank you for your feedback.”
"Had a great experience working with Amsterdam Printing on an order for logo glassware for an event. Pricing is super fair and competitive with a quality product delivered every time. Working with Angela in customer service was amazing from her prompt replies to her ability to answer all my questions and requests. I plan to order more products in the future!"
“Thank you so much for your amazing feedback! We are thrilled to hear that you had a great experience working with us and that you were happy with the quality of our products and our customer service. We truly appreciate your business and look forward to working with you again in the future.”
"I submitted my order and decided a few minutes later that I wanted another set of different colors. I reached out to customer service, and the person who answered was able to add to the order while still giving me the first time customer discount. Very satisfied with the pens. Everyone comments on how perfect they are for my business and how well they write! "
“Thank you so much for sharing your positive experience with us! We are thrilled to hear that our customer service team was able to assist you so efficiently and that you are satisfied with the pens. It's great to know that they are a hit for your business. We appreciate your support and look forward to serving you again in the future!”
"Great way to promote our company"
“Thank you for the fantastic review! We're thrilled to hear that you are satisfied with the quality of our ink pens and that they are helping to promote your company. We appreciate your business and look forward to serving you again in the future.”
"We ordered pens for our winery, and the transaction was smooth. The pens were of decent quality, especially for the price. Would purchase again."
“We are thrilled to hear that you had a smooth transaction and that you are happy with the quality of the pens you ordered for your winery! Thank you for choosing Amsterdam Printing, and we look forward to working with you again in the future.”
"Everything was great with my order "
“Thank you for the wonderful feedback! We're thrilled to hear that you had a great experience with your order. Our team always strives to provide the best service possible, and we're so glad to know we hit the mark for you. Thank you for choosing Amsterdam Printing!”
"Customer service individual did not understand I wanted a fold over business card holder, sent wrong item. Then they sent me my 2nd order with someone else's info on my fold over. Then let me with the burden to dispose of the 1000 items, they couldn't even send a shipping label to return. "
“I'm so sorry to hear about the issues you experienced with your orders. That definitely doesn't meet our usual standards of service. We understand how frustrating this must be for you. Please know that we take customer feedback seriously and will address these problems internally to prevent similar situations in the future. We have reached out to you directly to resolve your issues, ”
"My original delivery could not be located, Amsterdam reprinted my order and shipped to me at no additional cost. What a way to stand by a "satisfaction guaranteed" policy. My recipients loved the gift set.
Thank you!"
“We are thrilled to hear that you had such a positive experience with our customer service team, and we're so glad that we could make things right for you! We're delighted that your recipients loved the gift set. Thank you for choosing Amsterdam Printing!”
A rep from Amsterdam Printing , TG_Amsterdam, has responded:
“I'm sorry to hear about the issue with the ink on the pens you received. Our team strives to provide high-quality products, and this is not the experience we want for our customers. We are happy that we were able to assist you with a resolution. Thank you for bringing this to our attention.”