"I made a very small order at this company which usually takes much larger orders. The person assisting was so helpful and accommodating. This is a great company!"
"Not only do these pens look great, but they write well to!"
"Communication was great. Receive an email that I unintentionally ignored thinking it was just a confirmation of my order. Customer service called me right away since it was a question about my logo and I didn't respond. Product was shipped and received quickly."
“Thank you so much for your fantastic review! We're thrilled to hear that our communication and quick service exceeded your expectations. It's great to know that our team was able to promptly assist you with your logo inquiry. We're committed to ensuring a smooth experience for our customers, and it’s awesome to see that reflected in your feedback. We truly appreciate your support and look forward to serving you again!”
"The printing is barely readable"
“I'm sorry to hear that the printing did not meet your expectations. We strive for high-quality products, and readability is important to us. We have reached out to your directly to resolve your issue. Your feedback is valuable as we work to improve our services.”
"Ordered wine glasses with a colored logo. The price was great and I wasn't sure what to expect - very happy with the quality and can't wait to share these with guests at an upcoming wine dinner."
“Wow! Thank you so much for your fantastic review! We're thrilled to hear that you loved the wine glasses and that they exceeded your expectations. It's exciting to know they'll be featured at your upcoming wine dinner – what a perfect touch! We appreciate your support and can’t wait to help you with any future orders. Cheers to good wine and great gatherings!”
"I chose 3 days quick delivery and paid close to $100 for it, then when it didn’t arrive i saw the delivery will come only two weeks later???
This wasn’t mentioned before and why a 2 day delivery is suggested if clearly not able to provide the product earlier than 2 or 3 weeks ??
We called to cancel, i hope we get the money back as they said we will"
“I'm really sorry to hear about your experience. It’s frustrating when delivery times don’t match expectations, especially after paying for expedited service. I understand how disappointing it can be to not receive your order when you anticipated it. We have reached out to you directly with an explanation of what happened and to assure you that you will not be charged for the order. Thank you for bringing this to our attention; your feedback is important to us.”
"Processed the last minute order. All was printed correctly and the pen was high quality."
“Thank you so much for your amazing 5-star review! We're thrilled to hear that we could process your last-minute order successfully and that you're satisfied with the quality of the printing and the pen. Your feedback truly makes our day, and we appreciate your trust in us!”
"Service was very fast and product met my expectations."
“Wow, thank you so much for your amazing 5-star review! We're thrilled to hear that the product was perfect for your giveaway and that you experienced our fast service. Your satisfaction means the world to us, and we can't wait to help you with your future projects!”
"Amsterdam provides very professional service and quality of products. Been buying from them for many years and prices are very competitive and speed of delivery is excellent, even with large orders. "
“Wow! Thank you so much for your fantastic review! We're thrilled to hear that you've had such a positive experience with our pens and service over the years. It's wonderful to know that you appreciate our competitive prices and speedy delivery, especially for those larger orders. We truly value your loyalty and are excited to continue serving you in the future!”
"Customer service was knowledgeable and friendly. My pens are a quality product and my order arrived early. "
“Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our customer service and that your pens exceeded your expectations. It's wonderful to know that your order arrived early too! We truly appreciate your support and are excited to continue providing you with quality products. Keep spreading the joy with your new pens!”
"Melissa D. makes the entire process of purchasing our items quick and easy. She also makes sure we don't miss out on any discounts that might exist. She helps us to confirm our artwork and helps out should any items arrive damaged. That being said, the coffee mugs we ordered were packed better then eggs and, even thought the shippers beat some boxes nothing was damaged.
I have been doing business with Melissa D. and Amsterdam Printing since we opend the Dinky Diner in 2016 and will continue to do so!"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that Melissa is making your experience seamless and enjoyable. It's wonderful to know that our packaging keeps your mugs safe and sound, even through rigorous shipping! Your continued support since 2016 means the world to us, and we can’t wait to keep serving you and the Dinky Diner for many more years to come!”
"It was my first time ordering from Amsterdam. I was pleased with the timeliness in getting my order and the quality of the product for the price paid. I would order again."
“We're thrilled to hear you had such a great experience with your first order! Thank you for your kind words about our product quality and speedy service. It's fantastic to know you're already planning to order again. We can't wait to help you with your next project!”
"She knew just what I wanted and took care of everything. "
“Wow, thank you so much for your amazing 5-star review! We're thrilled to hear that our team was able to understand your needs and provide such professional service. Your satisfaction means the world to us, and we can't wait to help you with your future orders!”
"We were very happy with the customized pens, lip balm (cold weather is coming) and bottle openers we ordered.
The bottle openers were slightly smaller than anticipated and not as sturdy as anticipated.
Overall, we are happy with our order."
“Thank you so much for your wonderful review! We're thrilled to hear that you were happy with the customized pens, lip balm, and bottle openers. It's fantastic that you found our service and prices to your liking! We appreciate your feedback on the bottle openers and take it seriously as we strive to improve. Knowing that you're overall happy with your order makes us super excited! We can't wait to serve you again in the future!”
"Online order was easy to do."
“We're thrilled to hear that you're satisfied with your pens! It's fantastic that you found the online ordering process easy. Thank you for taking the time to share your experience – your feedback means the world to us! Enjoy your new pens!”
"I had ink pens personalized.
Completed perfectly.
Will use again."
“Thank you so much for your fantastic review! We're thrilled to hear that your personalized ink pens turned out perfectly. It's wonderful to know that you'll be coming back to us for more! Your support means the world to us!”
A rep from Amsterdam Printing , TG_Amsterdam, has responded:
“Thank you so much for your fantastic review! We're thrilled to hear that you love our pens and that they not only look great but write well too! Your satisfaction means the world to us, and we can't wait for you to enjoy more of our products in the future!”