"The pens are great....not what I ordered. After I designed and ordered other pens, I was later informed that they were out if stock. I then could not use my coupon amd was charged ridiculous shipping for THEIR mistake. Eh- not good customer service on their end! "

"I received my order and I'm very pleased. I have not gone through all of the boxes. I can hear that some are broken. I hope we can discuss that on my next order after I've been able to go through all of the boxes."

"Ordered these in the beginning of march March and it was supposed to be 10 business days. Followed up with them at the 10 day mark and they hadn't even started production. This continued for a half a dozen deadlines - they would promise a date and then the day came and went. They were apologetic but our event came and went without the products. Meanwhile their marketing department is in full swing churning out at least 50 emails at this point trying to get me to buy more stuff. They eventually gave the order for free as they recognized their complete failure over and over though that didn't happen until I wrote a BBB review. "

"Our clients love this pen- especially the bright shiny orange color. The instrument writes well, has nice ridges of padding for your fingers and the stylus tip. We've re-ordered for several years. Although we've found other pens we like, this is truly our staple order.
The only company we like to order pens form is Amsterdam. They do a great job and stand behind their products."

"This was my first time ordering any promotional material. The production and delivery speed was great, and a follow-up call to customer service to request a billing clarification was exceptional. Friendly, knowledgeable, and cooperative associates."

"I had received a few samples of lower priced portfolio pads and was so discouraged that what I could afford would appear to be "cheap" looking and recipients would not feel very special in receiving them. I received this one from Amsterdam and was quite pleased. The order process was simple and the logo looks nice!"

"The pens were ordered for a local Thai restaurant's "Steal This Pen" marketing effort. The pens themselves are a high quality product and were purchased at a excellent price. The absolute best part of the purchase experience was the customer service provided by Customer Service Representative Chantal. I called to question the "Slogan Fee" that had been added to my on-line order. Not only did Chantal remove the charge from my saved project she explained how to insure it was not added back when I turned the project into an order. In addition, she assisted me with creating my account and verifying it. Being assisted by Chantal was absolutely the best customer service experience I have had in a very long time."

"These pens are of great quality and the print job is wonderful! "

"This is our 2nd order for this zippered tote. Good quality printing and the bag is very sturdy. "

"There should be an option for the printing to be reviewed by the printer, perhaps I could have been alerted to a problem before receiving the pens. The silver lettering is extremely faint against the rose gold pen body. I would order from Amsterdam again as my previous order was perfect. "

"Shelby was great. She found items that had required stock available, could be embroidered vs screen printed, and got them shipped quickly. We were on a short timeline and she helped us make it happen. The kids loved the blankets!"

"I have ordered other pens in the past but this was the best. No hassles and no errors. Just business. Went smoothly and when I received my order I was impressed. I chose the mult-colored pens. I wanted them to look professional and yet wanted customers to have a choice in colors when choosing one of my pens. If you are in Real Estate as I am or any business, you will be happy with the outcome. I definitely will reorder again from Amsterdam. Their pens are a must to have as a great marketing tool."

"We are happy with our pens, and our clients are usually very excited to receive one."

"Our order for stylus pens went smoothly, were received quickly, and no issues. Thanks!"

"Maybe like 1 out of 10 have loose tops, they become unscrewed and are broken or missing the tops. I think you try to get the product out fast and are not paying attention how you're putting them together."