"I made a very small order at this company which usually takes much larger orders. The person assisting was so helpful and accommodating. This is a great company!"
"This order had to go back to the FedEx dist center to be resealed. All 300 pens were just crammed into one light-weight
carton and the tape had come loose. The printing was smeared on several of the first pens I looked at. I will see how the rest look as I use them. I do not have time to examine and count them all. I have purchased 100's of pens from them and have always had great quality pens with good printing.. Do no know what happened to this batch from Mexico.
I am happy to add that the company reached out to me and is providing me with a replacement shipment. All companies make errors, but should be judged on how quicky they respond and correct them. Thank You"
"This is my 4th order and the pens continue to be a hi with my customers and prospects, Very quick turn-around, although the "shipping date" reflect more the date the label is created, rather than the day it gets into the UPS system"
"Originally ordered 100 on a trial basis, everyone liked them so much we ordered 250 more!"
"My Water bottles with handles was a complete hit and absolutely beautifully made and legible. Everyone loved them.
Thank you so much, Margarita's One Stop Insurance"
"Shipping was quick, ordering was easy and the pens are very good quality."
"The key chains came out fantastic! This was the first time ordering from Amsterdam Printing. We will be placing more orders with them in the future. Great Quality"
"Not good, the pen wsn't what I thought it would be. On the website the imprint was on the side opposite the clip which gives the impression that, thats where the writing would go as well. Even though I have 5 lines, which I've always had with all the pens that I've ordered over the years, the print was never this small. It was a dissapointment, even though I stated it and wasn't happy, I wanted to return the pens for something else, but was dissuaded off and given a 20% discount, which I still haven't received. The more I give away these pens, makes me feel even more dissatisfied with them. I even had clients comment on them stating how they felt this pens wasn't as nice as the others and that the writing was too small they coulf hardly read it."
“We are very sorry to hear of your dissatisfaction. We are glad that we were able to connect with you and come to a resolution. We look forward to working with you again in the future. ”
"After requesting a proof when I ordered, I never received a proof and they printed the mugs. The logo was so tiny it was barely visible and not centered at all. They look absolutely terrible and I would never want my brand represented by such poor work. I informed Amsterdam about this and after saying they would get back to me within 24 hours, it’s been way longer than that and I still have no resolution or response. They initially offered for me to have to pay to return them, which is horrible customer service! They should be offering to refund me immediately for the terrible work and the fact that when I asked for a proof, they never sent it and went right to printing them!"
“Thank you for your feedback, we are sorry to hear about your disappointment. We need some additional information to be able to help you with your order. We have sent you a private message with information on how to contact us for a resolution. We look forward to working with you on this. ”
"By far the best pens we have encountered. We continue to receive countless complements. A big thanks to Isabel Gabbrey!"
"Great calendars, funny pictures. Very popular with our customers"
"Quick efficient service. Again"
"I love the quality and the print of my artwork is PERFECT. Thank you !
I will be back.
Vibe Wear Studio "
"This was my second order for this product. I ordered long sleeve tee shirts with my company logo on the front. The quality of the shirts was good and the printing was flawless. The sizes do seem to run a bit small, so I compensated on this order by stocking the larger sizes. I expect to continue to use Amsterdam for this product."
"Excellent quality of pen and printing. Beer far service. Thanks.
"
“Thank you for the review! We look forward to working with you again. ”
"The ease of ordering online is great. And our customers love the silver travel mugs. They feel they’re getting top of the line travel mug. Thank you!"
A rep from Amsterdam Printing , amsterdamprinting, has responded:
“Thank you for the feedback. We are so sorry to hear about this issue. We have reached out to you directly with a resolution. We look forward to continuing to work with you in the future. ”