"I made a very small order at this company which usually takes much larger orders. The person assisting was so helpful and accommodating. This is a great company!"
"I ordered 2 separate products. Pens & pen sleeves at the same time. 4 days after I ordered them I received an email stating the sleeves were on their way. The pens were not as of yet..I immediately called and spoke with an agent who who told me that they no longer had the pen color I wanted. I picked another color, she stated that everything was fine and I agreed at the time to paid for advanced shipping even though this was not my fault because I was never notified concerning the pens being color choice. I waited an additional day or 2 never received an email for an update. I must spoke with a very nice lady, she stated that the original person I spoke with never put my pens into production. So I picked a different color, she put them into production, I needed them by a specific date and normal shipping would not have allowed that now. The 2nd lady stated she would put expedited shipping at no cost to me. Once I received my invoice my invoice, I was charged for 3 additional pieces and for shipping. The product Is absolutely stunning however I am not happy with customer service. "
"We enjoy the pens and the fast service from Amsterdam. Thank You"
"Amsterdam is a great company to work with. They are always helpful and knowledgable about the products and customer service is great."
"I switched from a competitor to try these pens. At first, I was satisfied with the looks of them, but soon realized the lack of quality on the inside of the pen... everything from the simple mechanism to the ink stick to the longevity of the ink. This was part of a marketing campaign we were hoping people would get some use out of, but people are having so many issues, we stopped handing them out. We don't want people associating our name to pens that work a couple times and then quit on them. "
"Keychains were a perfect compliment to donors to mark our anniversary. The swift response to our need for art assistance and the attention to detail allowed our personal commitment to excellence to shine through for all to see. Thank you for making this annual event a memorable one with the souvenir. e look forward to working together again sopn."
"Louise Marleau was extremely helpful. Very pleasant, efficient and communicative. Sending very high praise for her work ethic and as a human being. :)"
"Relatively inexpensive, high quality and shipped quick."
"We have ordered two orders of these now and been very pleased both times. Writes very smooth!!!"
"My conversation with them has always been pleasant. Especially as a Deaf customer. Very friendly and patient."
"Easy to order, excellent quality"
"I spoke to Sheby Taylor who helped me take my idea and make it into a tote bag as a holiday gift for all our clients with our company name and logo. It came out amazing. Received it already. Started putting them in envelopes to mail in November.
Love it!!!
"
"We passed these out at the farmers market. Everyone was very pleased. Good size."
"From ordering to artwork, the online ordering process is fast and easy. The quality of the pen is very sturdy and the look is very professional. The order arrived very quickly.
I highly recommend this pen and Amsterdam Printing. I look forward to ordering more products in the future."
"The employee jackets are of good quality however the price, even with a discount is very expensive. The shipping charges are also expensive. I will probably reorder but if I can find a less expensive alternative, I will."
"Got my pens and was very satisfied great quality. Customer service was great also. The price was right Thank you "
A rep from Amsterdam Printing , amsterdamprinting, has responded:
“Thank you for providing us with this feedback. We are glad we were able to connect with you and come to an acceptable resolution. We look forward to working with you again. ”