"I made a very small order at this company which usually takes much larger orders. The person assisting was so helpful and accommodating. This is a great company!"
"Our clients really like these pens. We have our business logo and TVP (total value proposition) printed on the side of each pen; the pens are blue which is our company color. We hand them out as "COVID" pens so our clients do not share pens. This is our 4th order since COVID crap began in March, 2020. We have purchased a total of 4000 pens and are satisfied. Suggestion: Purchase them with a coupon to get the best price. (Not all coupons are equal)."
"We ordered these for 70+ staff/teacher gifts. We were worried they were not going to arrive on time for the holidays. Luckily a customer service representative helped us expedite the order. We were incredibly pleased, and they arrived on the 20th with plenty of time to package them up for our team. Thank you for the incredible and reliable customer service!"
"I just returned from a long business trip to find the most outstanding survival kits imprinted with our company name and information on them, totally a great job! I just knew that something had to be revised as it's happened but with other companies that we had our company name imprinted on but Amsterdam Printing did great job hands down on the quality of the imprints, I am totally satisfied and will now cancel the other company and utilize Amsterdam Printing solely for all our company products! Our company Motto is: You stand behind your products so shall we, McKinney Distribution, LLC. Well I can see that Amsterdam Printing really does stand behind their products!
When I ordered this the very nice representative commented on our Jingle and I appreciated her noticing our company and that says alot to me about the Amsterdam Customer Service Representative, they listen, they are attentive and professional and they go above and beyond to ensure that your products are what your company needs! Big Kudos to everyone at Amsterdam Printing, McKinney Distribution, LLC sincerely appreciates doing business with you!
Happy Holidays from our family to yours!
McKinney Distribution, LLC
Snellville, GA
Lynn McKinney- President
Margaret Tate- CFO"
"Placed a REorder with no changes of our annual calendar we send out for the holidays. Original representative did not tell of us any differences in printing process (recent change of your vendor/printer) and also given no updates about product backorder. Took many many calls for me to get this simple order anywhere close to acceptable and they had to reprint the entire order because of printing vendor differences in ability. Now I have almost no time to send to my customers prior to the holiday. Taking a lot of extra scrambling on my end. Had a similar experience with an order of pens placed earlier in the year, but gave them some leeway in understanding due to the Pandemic impacts. But obviously this is more about procedural training / customer service reps caring about the orders - Does not help there is no way to speak directly with someone from the Art dept because my requests were either not communicated to the 'artist' or lost in translation. 3-4 days before anyone even reaches out and then another 3-4 days for a simple response. "
"The shipping was fast and the product is excellent!!"
“Thank you for the great feedback! ”
"I ordered wall calendars for my Church to be given to folks who would want on. I selected a theme I thought appropriate and asked Amsterdam to customize them for the Church. I was surprised as the reasonable cost as the calendars I had purchased the previous year from another company were significantly most costly but of equal quality. I ordered a small quantity and expected to pay a lot for a small order but no, the price was reasonable and affordable. This was a surprisingly satisfactory experience. I intend to do business with Amsterdam in the future."
“Thank you for the great feedback! ”
"Great experience. Fast service. "
“Thank you for the great feedback! ”
"My pens came in the wrong color. They look so cheap. Talked to a rep and was treated horrible. I’ve ordered pens on the past. Never again. "
"the writing does not stand out on the pen."
"It was a pleasure to do business. However, this is an art design product, it's essential that the colors are saturated like the artwork. They were not."
“We are sorry that the imprint did not come out to your desire. Please contact our customer service line at 800-833-6231, we would like to gather more information about this order so that we can assist you with a resolution. When calling please provide us with the order or customer number. Thank you. ”
"very easy to order came in fast and very good quality
"
“Thank you for the great feedback! ”
"The experience was excellent, and the calendars was wht I wanted "
“We are happy to hear about your experience with us. Thank you for you wonderful feedback! ”
"This was one of the lower cost options but the simple, sturdy cap and double wall stainless steel construction make it a keeper. Our clients have been very happy with this one. It was pretty quick - I wanna say about 10 days."
“Thank you for the great feedback! ”
"We wanted a small batch of pink pens for Breast Cancer Awareness month. We received an email advising of a Pen Sale at Amsterdam, and decided to go for it. Order via the website was very users friendly. I liked that we could see our 'art' right away on the pens and could make adjustments until they were perfect. We received our order within the promised arrival window. These pens are fantastic. We didn't realize they were gel when ordered, but are very pleased that they are, as they write so smooth - so far everyone who has used one loves it. We will be ordering again. "
“Thank you for your great feedback! ”
"false advertising............."
“Thank you for this feedback. We apologize, the pens should have been individually wrapped. We have shared this information with our production team and they have made adjustments in their processes. We will also be sending you a replacement order that will be individually wrapped. If you have any other questions or if you require any other assistance please reach out to our customer service group at 800-833-6231. Thank you. ”
A rep from Amsterdam Printing , amsterdamprinting, has responded:
“Hello Lynn,
Thank you for this great feedback! This is truly wonderful to read, it will be shared with our marketing team. ”