"I made a very small order at this company which usually takes much larger orders. The person assisting was so helpful and accommodating. This is a great company!"
"Very Nice pens Everyone likes them"
"I loved what they did with our logo - very cute! And the sweats are great quality!"
"Very unhappy. Ordered tan bags with burgundy letters. I had a time issue and had to take red bags. I also had to pay for overnight shipping to get bags ontime"
"The pens were great quality.Fast turnaround, and best price.Highly recommended company."
"Logo /printing is too small not happy at all."
“We are sorry that you are not satisfied with the imprint. An agent is going to reach out and resolve this issue for you. Thank you for the feedback.”
"The mug turned out great!"
"I knew ahead of time there would be a backorder bit didn't expect this long a delay. For the introductory price they are ok, probably won't buy them again
"
“Please accept our apologies for the backorder which is delaying your order. We are also having an agent contact you for more details on the issue you describe. We are always appreciative for customer feedback, it's a great help to us for areas of improvement. Thank you.”
"Shirts were good quality but ran VERY small. In the future would purchase 2x my normal size."
“We are very sorry to hear this and will have an agent get in touch with you. We are committed to provide quality products and will look into your concern. Your feedback does matter, we appreciate you making us aware and promise to make this right for you.”
"We really love this pen! We felt like we needed an upgrade for our current pens that we give out at conferences and we feel like this is a great modern upgrade for us. We passed a few out to our employees who really love them. We hope that our current and potential clients feel the same way about them also. The staff at Amsterdam Printing was very friendly and their turnaround time is amazing. With other companies we've had to wait about a month for our pens to arrive. "
"The quality of the pens we received was great. They write nicely and are comfortable to hold. It was easy to order from the website. We ordered on the 5th and the pens arrived on the 11th. Quick delivery!"
"These pens are nicer than others I've purchased. I like that because customers will keep and use them."
“We want you to know how sorry we are for the pricing discrepancy and have issued a credit back to your credit card for the difference from your first order to your most recent order. We value our customers and hope that we can still do business together in the future. Please feel free to contact us if you need any further help with this issue. Thank you for the review.”
"Easy to work with and professional "
"I’m satisfied with the pens, just wish you would make it better known that there is a $20 setup fee. Also you should really look into flat rate shipping with usps. "
"Beautiful pens! Good writing pens! Got exactly what I order and more.. thanks "
"I received a mug from my publisher of my book and it had an image of my book cover on it. I decided to give the idea a try and did some research, ending up choosing Amsterdam. The process was easy and a few days later received my box of mugs. They looked even better than expected- crisp images of my book cover and just well done. Well received by recipients, I am glad I chose Amsterdam. Will be back. Only minor suggestion is they acknowledge on user’s order/account page that an image has been uploaded. "
A rep from Amsterdam Printing , amsterdamprinting, has responded:
“We're sorry to hear your original color choice was unavailable but are thankful the bags were able to make your event. We are also looking into the shipping details from this complaint. We appreciate your review and as it can only help us to be better.”