"I made a very small order at this company which usually takes much larger orders. The person assisting was so helpful and accommodating. This is a great company!"
"The pens were promptly made and sent. Satisfaction is pretty good except for one issue: spacing that had been between two words on the inscription got removed, resulting in consecutive, unseparated words in a particular line."
"Great product - just as expected. Very quick turn around time as well! Will definitely be ordering again. Thank you!!!!!"
"Ordering and design were easy, Nina was a great help. However.......somehow a spelling error cropped up, apparently the production staff doesn't review for quality control very well. "
“We apologize about the spelling error and will have someone from the company contact you to correct. Thank you for letting us know and for trusting in us.”
"I received this complimentary engraved pen in the mail and I was so impressed with the quality and price that I went right to the website and placed an order for 50 engraved pens. I couldn't believe it when the pens arrived 5 days later (I'm in Michigan). I am an Amsterdam customer for life! When I'm in need of anything I will check Amsterdam first. I'm ordering another 50 pens! "
"Thanks Guys! Great Business"
"I worked with an agent and ordered pens for our Pace Show coming up. They arrived within days. I was so excited that i got on the phone with an agent and she helped me with our logo to be put on coffee mugs, tumblers and bags. They have arrived in plenty of time for The Pace Show coming up in Kansas City. Thank you"
"Product was better than expected, delivered in a timely fashion, and my customer service representative was very helpful. "
"First time ordering pens and a great experience and nice pens! The 2019 colanders also were a hit! Thanks Amsterdam!"
"Received my pens within 2 weeks"
"We got a sale promotion in the mail with a pen sample and decided to try Amsterdam Printing. Product Specialist Alex Montenegro was courteous, prompt and knowledgeable. He helped us find a pen with a large printing area. Our order arrived quickly and are the pens are high quality. Thank you."
"We love our personalized pens and so do our clients! The Amsterdam website is user friendly and it was easy to upload our logo. Once the order was placed, we later called back and spoke to a very friendly and helpful rep who helped with adding on an order of personalized USB flash drives. The pens arrived very quickly and while the flash drives are on backorder, when we called for an update, we were given an estimated arrival date which was ok with us."
"My order experience was fairly easy and we received our pens very quickly.
These pens have the wider barrel and are exactly what I was looking for.
The only problem I have is with the quality of ink in these pens.
It's supposed to be a medium blue but writes more like a fine blue.
Because of this the ink is not as dark as pens I've ordered from other companies.
I was really hoping for the darker ink but overall its still a nice pen."
"there was a mistake on my calendars and Melissa fixed the mistake and had new calendars to us in a matter of days. She is excellent to work with. Everything looks great. "
"I ordered these pens in lieu of Christmas cards for co-workers. They were a huge hit. Everyone works with small touchscreen computers and does a lot of writing. They all love how well they are made and how nicely they write. I was disappointed that they arrived late...the day after Christmas. But, I would not let that stop me from ordering again. I will just make sure that I order far enough in advance of what I am needing. I have a small side business and plan on ordering more pens. I will continue to use Amsterdam and I am browsing their other products for promotional ideas as well.
Though there was nothing that could be done about the late arrival, the staff was friendly and courteous. Most importantly, on the two times that I needed to contact the company, I was able to get in touch with a real person quickly."
"This is the second batch of these pens I've bought. My customers like them and I'm proud to hand them out."
A rep from Amsterdam Printing , amsterdamprinting, has responded:
“We're very sorry about this and want to have it corrected, We'll have an agent reach out for more details. Thank you for the feedback.”