"I made a very small order at this company which usually takes much larger orders. The person assisting was so helpful and accommodating. This is a great company!"
"The zippered totes arrived quickly; they are handsome and robust. People tend to use them all the time, and your logo gets plenty pf exposure. They make great improvised gifts alone or stuffed with seasonal goodies. "
"I received my package damaged, opened and missing pens. I am not happy. I am missing 183 pens in my 300 pen order. I'm not happy."
"The pre-order support and delivery time were excellent."
"Always an easy transaction from start to finish. Thanks for that!"
"AS A COMPANY I BUY WITH THEM ....THE ORDER WAS INCOMPLETE NEVER RESOLVE MY PROBLEMS ...AND NOW THEY ASK ME THROUGH A COLLECTION COMPANY TO PAY FOR ... I DON'T RECOMMEND THIS COMPANY AT ALL"
“We're sorry your experience went this way and reviewed your complaint. We had issued a credit for the missing pieces earlier in the year. We are also sorry for any inconvenience the missing pens created. We're going to have an agent contact you to explain and answer any questions you might have so we can get this resolved. Thank you for the feedback, we do listen! ”
"I loved ordering it was simple fast and easy. My rep was also very kind polite and knew the products well. I would recommend this company and look forward to future purchases. "
"This was the first time I've ordered from Amsterdam. The price was excellent, and the ease of ordering was fantastic. Thank you!"
"I am a consistent customer of Amsterdam Printing. They really go above to make sure the customer is happy with the order they place. I order different items that appeal to the public so they have to be perfect. The representative always double checks the spelling and placement of the logo to ensure all is as ordered. They always ask if there is anything else they can do. Not many companies do that today. I will continue ordering my office supplies from Amsterdam. I have in the past also ordered apparel which was also perfect. I am getting ready to order some new winter items soon. With a business, I need someone to rely on that gets the job done right the first time. Amsterdam does! "
"When I received my order my last name was spelled incorrect. I called Amsterdam and they checked the order and admitted they were in error. They sent a new box of pens In just two or three days. They told to keep the first shipment. I will give them kids at the local elementary school.They love the pens that Illuminate. Amsterdam is a great company too do business with."
"This was our second time ordering pens from Amsterdam, and both times - every one of the pens turned out exactly how we wanted them to! :) "
"I ordered the wall calendars and they were delivered in less than a week.
Very pleased with the fast and professional service I received. They were
just what I ordered. I ordered calendars last year as well and got the same
great service."
"We ordered the Delane Softex Pens. Great Quality and fast shipping! Love the pens. Great giveaway for our customers."
"Ordering the catalog was easy; it arrived in record time, just as we saw on the computer. Emails were timely."
"We placed our order online and received a confirmation of the order and order summary and total. Then as items were delivered (in multiple deliveries) an invoice would be sent via email each time and the amount per item was not the same as what was on the order summary. From what I can tell, after adding up all of the invoices the total paid was over $6.05 from my original order summary. "
"When i first clicked on the spendor pen I thought I was buying pen with the stylus on it; and when they arrived they were plain pens. Wasn't happy! I went back to the entice pen because my husband and I like it much better; as well as our customers who we have given them to."
“We apologize for your unhappiness and see you have already been in contact with a customer service agent regarding this feedback. We're glad to hear that you are really happy with the Entice Pen. If you need more assistance or have any other concerns, please feel free to let us know. Thank you for the review.”
A rep from Amsterdam Printing , amsterdamprinting, has responded:
“We apologize for the package damaged during transit and will be happy to replace the missing pens. We also see that our customer service department has been notified about the missing pens. We will make sure you receive the missing product. Please contact our customer service for follow-up. Thank you for the review.”