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Product & services pricing
3.94/5
Chance of future purchase:
4.21/5
Shipping & packaging:
4.25/5
Customer service:
3.93/5
Return/Replacement policy:
3.92/5
Featured Review



Verified
5/5

2024-10-31

Prompt delivery; correct order

"Saw a recommendation for this site in a "DIY" video on YouTube, decided to give it a try. Was very easy to find exactly what I was looking for, prompt shipping, received exactly what I ordered. Would use again in the future."

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Rep reply posted 2024-10-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-10-31

Ordered and next thing you know it's here!!!!

"Fast shipping...
And parts where correct.
"

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Rep reply posted 2024-10-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are glad you liked our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-10-31

Parts and repair

"The parts came quickly and the video on how to do the repair was good. The one problem was taking off the top agitator off the lower agitator. It required a lot of muscle to pop the top off. After that was accomplished the repair was easy peasy. "

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Rep reply posted 2024-10-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-10-30

Awesome

"All good helpfull and efficient"

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Rep reply posted 2024-10-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are glad you liked our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
3/5

2024-10-30

Nice folks, sent wrong part

"Re ordered correct parts, and they were most cooperative"

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Rep reply posted 2024-10-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear that we could resolve this situation to your satisfaction.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-10-30

Replacement part worked like a charm and wife is super HAPPY HAPPY HAPPY!! TY

"My sister received the part in the most expeditious way in California and then she FEDEXed it to Hawaii. The part arrived on Monday, I installed on Tuesday and we are going full bore with all of laundry. Previously the washer would stop spinning, we would have to redistribute the weight in washer drum SEVERAL times before a full wash cycle was done.

The replacement part worked like a charm, installed it as a DIY and we are all so happy. Thank you for the quick service and would definitely recommend Appliance Parts Pros to others!!
"

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Rep reply posted 2024-10-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“You're welcome! We are happy everything worked out. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-10-30

Great Parts and fast

"I sent for the parts I needed and they came to my door 2 days later. Our drier was up and running the same day."

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Rep reply posted 2024-10-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-10-30

fast ship

"received part in 2 days, great experience"

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Rep reply posted 2024-10-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are glad you liked our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-10-30

Quick Shipping

"Good parts illustration and quick shipping."


Rep reply posted 2024-10-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-10-29

Samsung French door spring repair

"I had a Samsung spring break as well as the plastic door sleeve. Received the parts two days later and got the door fixed lickety split. Great experience this time around again."

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Rep reply posted 2024-10-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-10-29

It was very good except that I order the wrong fan.

"I order the wrong fan because the picture wasn't seen very good. It should show the Stem better ! So I need to return fan back.
Thanks
"

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Rep reply posted 2024-10-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello Cesar,

Thank you for taking the time to review our site. I'm so sorry that you have the wrong part. We show that a return was set up on this order and you should have received the RMA authorization return form in a separate email. The return address is listed at the top of the form. Please include your model and serial numbers in the boxes provided on the form. When you ship the part back please include all the original packaging this part came in along with the RMA form in the box. This includes retail boxes, packaging, and all accessories originally included in the shipment. Please don't mark through any manufacturer labels on the box or alter the box in any way. You are responsible for the return shipping but you may purchase that from any shipping carrier you wish to use. We do suggest that you retain your tracking # as proof of the return. We offer a return label you could purchase from us for $13.00. Please contact us at 877-477-7278 and one of our agents will be glad to assist you. Once the part arrives at the warehouse, it will be processed and inspected before a refund will be issued.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-10-29

Perfect!

"The perfect part with a perfect price! My kitchen aid dishwasher is as good as new again!! Will definitely be back should the need arise again!!"

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Rep reply posted 2024-10-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-10-29

Good service

"Installed easily, but still the same problem. It's beyond me. "


Rep reply posted 2024-10-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“ Thank you for taking the time to review our site. I'm so sorry that your still having trouble with your washer. Please contact us at 877-477-7278 and one of our agents will be glad to look into this for you. All our parts carry a one-year warranty so it is possible that your part is defective.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-10-29

Happy DIYer

"Thank you for helping me get my washer back up and running. Also,thank you to the awesome customer service,I got one part of the three I order wrong and customer service helped me with fast and easy refund."

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Rep reply posted 2024-10-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“You're welcome! Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-10-28

Stove heater element

"Instructions were perfect and fixed the problem. "

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Rep reply posted 2024-10-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Matt E.
Customer Correspondence Team