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Product & services pricing
3.91/5
Chance of future purchase:
4.17/5
Shipping & packaging:
4.28/5
Customer service:
3.98/5
Return/Replacement policy:
3.99/5
Featured Review



Verified
5/5

2025-02-06

Very good: selecting, ordering, receiving delivery, and installation.

"Needed an oven door gasket for a GE Electric Range.

Once I identified and verified the oven model, finding the replacement gasket (original GE) was a bit uncertain but that worked out as well.

However, during the ordering process I discovered a very nice video explaining how to replace the gasket. Watching the video made me realize that I would be purchasing the wrong gasket. I took another look at the oven and corrected my order.

Replacement gasket arrived very quickly. Two days....

The old gasket removal and new gasket install was very straightforward and simple.

DIY friendly. No problems.

$80 US spent. About 1/3 of what it would have cost for someone to come fix it.

All seems well.



"

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Rep reply posted 2025-02-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We're so glad that you found our repair videos helpful! We are happy to hear you benefited from our services.

Kind Regards,

Chris

Customer Correspondence Team”


Verified
5/5

2025-02-06

Everything was exactly as expected!

"Schematics were clear and accurate. That enabled me to identify and order the correct part. Fair pricing and delivered as promised. Back up and running at a fraction of the cost for a service call and repair. "

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Rep reply posted 2025-02-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for your valuable feedback. We are glad you liked our services.

Kind Regards,

Chris

Customer Correspondence Team”


Verified
1/5

2025-02-06

Wrong part

"I ordered the wrong part and it cost me$20 for shipping and since it was the wrong part and needed to ship it back it was gonna cost me between $80-$100. I do not recommend this company and will not use them again. I’ll just go to Home Depot and have them order it for me. "

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Rep reply posted 2025-02-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to share your experience with us. I am very sorry for how much it would cost to return the part. W do have the option that you may purchase a return label from us for $13. You can give us a call at 1-877-477-7278 or you can chat us at our website: http://www.appliancepartspros.com/. We’re here to help 6 days a week.

Kind Regards,

Chris

Customer Correspondence Team”


Verified
5/5

2025-02-06

Super fast shipping! Great part too! Thanks :)

"The item shipped faster than I expected and was the best price out there. Thank you!!"

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Rep reply posted 2025-02-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for your valuable feedback. We appreciate your endorsement!

Kind Regards,

Chris

Customer Correspondence Team”


Verified
5/5

2025-02-06

"Parts arrived in a timely manner. Just have to install now. "

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Rep reply posted 2025-02-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,

Chris

Customer Correspondence Team”


Verified
5/5

2025-02-05

Aided Kitchen-Aid

"How to videos are an indispensable and excellent resource. They provide a higher level of confidence to even an experienced repair technician. They are critical for buying the correct parts and only the correct parts."

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Rep reply posted 2025-02-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We're so glad that you found our repair videos helpful! We are glad you liked our services.

Kind Regards,

Chris

Customer Correspondence Team”


Verified
5/5

2025-02-05

Whirlpool dryer

"Great web site for parts breakdown and easy to find the part I needed. "

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Rep reply posted 2025-02-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy you chose us to help you fix your appliance.

Kind Regards,

Chris

Customer Correspondence Team”


Verified
5/5

2025-02-05

Fit like a charm and easy to install

"Both of the parts I ordered arrived earlier than expected. The installation was super easy, and the parts fit perfectly."

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Rep reply posted 2025-02-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your experience. We appreciate that you chose us for your appliance repair needs.

Kind Regards,

Chris

Customer Correspondence Team


Verified
5/5

2025-02-05

What’s not to like?

"Fast service, parts that fit, great instructive video, what’s not to like?"

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Rep reply posted 2025-02-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for letting us know how much you liked our services. We are happy to hear you benefited from our services.

Kind Regards,

Chris

Customer Correspondence Team


Verified
5/5

2025-02-05

Dryer parts

"We have come to depend on Appliances Parts Pros as they need arises for our home appliance repairs. They are prompt on delivery and the parts work as intended! "

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Rep reply posted 2025-02-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for using our site and for your feedback. We are glad you liked our services.

Kind Regards,

Chris

Customer Correspondence Team


Verified
5/5

2025-02-05

Always a great experience

"Part was spot on. Delivery was a day late because of the carrier and they refunded the shipping with no problem. Called customer service on a Saturday to inquire about the part prior to installation and the representative was amazingly helpful."

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Rep reply posted 2025-02-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,

Chris

Customer Correspondence Team


Verified
5/5

2025-02-04

GE microwave latch

"The part came ahead of schedule, was the correct part # and was not damaged. "


Rep reply posted 2025-02-06
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for your valuable feedback. We are happy to hear you benefited from our services.

Kind Regards,

Chris

Customer Correspondence Team


Verified
5/5

2025-02-04

Got my part

"Got my part and it works. Your website is easy to use. Checkout easy too. "

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Rep reply posted 2025-02-04
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We look forward to helping you with any future appliance repair needs you may have.


Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2025-02-04

delivered as promised

"Part arrived in a timely fashion. part was correct"

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Rep reply posted 2025-02-04
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your experience. We are happy to hear you benefited from our services.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
4/5

2025-02-04

Very good

"Accommodating, fair price."


Rep reply posted 2025-02-04
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate your feedback. Thanks for letting us know. We are happy to hear you benefited from our services.

Kind Regards,

Chris
Customer Correspondence Team”