"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"My order arrived the next day after placing the order, highly satisfied!"
"Ordered parts and came quickly "
“We are happy to hear you benefited from our services. Thank you for taking the time to let us know how we did.
Kind Regards,
Keith
Customer Correspondence Team
”
"Did not deliver they decided I was a scam and cancelled the order"
“Hello,
We apologize for any inconvenience this has caused. We attempted to contact you several times via telephone and email. The phone number you provided on the order was incorrect and we did not receive a reply via email so we could not reach you. We had to cancel the order for security. We apologize again for the inconvenience.
Kind Regards,
Johnny
Customer Correspondence Team”
"I placed he order on the 19th. I didn't receive anything yet."
“Hello,
We apologize for any inconvenience. It looks like you chose our Economy shipping option which typically arrives within 14 business days however a delivery time cannot be promised for orders being shipped to Alaska and Hawaii. According to the Fedex tracking, the ETA for delivery is 3/15. If you have any further questions, please let us know.
Kind Regards,
Johnny
Customer Correspondence Team
”
"Samsung dryer part needed replacing.
Appliance parts Pros had the part, simple ordering process and fast delivery.
Problem solved!"
“Thank you for using our site and for your feedback. We are glad you liked our services.
Kind Regards,
Johnny
Customer Correspondence Team
”
"The part came in good condition. Thanks"
“Thank you for taking the time to review our site. Your feedback is much appreciated.
Kind Regards,
Johnny
Customer Correspondence Team”
"Great job APP! You had the parts others did not have- although they said they did!"
“Thank you for sharing your experience. We are happy you chose us to help you fix your appliance.
Kind Regards,
Johnny
Customer Correspondence Team
”
"You said parts would be delivered in two days, its been almost 2 weeks and I haven't received Sugar, Honey, Iced, Tea! I want my $ back!!!"
“Hello,
We apologize for any inconvenience this may have caused. It looks like your order was canceled due to the billing address provided on the order not matching the billing address tied to the card you used to place this order. This is a security precaution to prevent fraudulent charges. We notified you on 2/19 of the cancellation. It looks like you have spoken with our Customer Service since then and we placed a new order for you which is in transit. The current delivery ETA is set for 3/4 with Fedex. If you need any additional assistance, please let us know.
Kind Regards,
Johnny
Customer Correspondence Team
”
"Returning customer...all encounters have been professional...received parts timely."
“Thank you for sharing your feedback with us. We appreciate your review.
Kind Regards,
Johnny
Customer Correspondence Team
”
"The parts shipped/arrived quickly and were a perfect fit. The video on the part webpage was very helpful."
“Thank you for taking the time to review our site. We enjoy hearing from our customers.
Kind Regards,
Johnny
Customer Correspondence Team”
"Parts ordered on February 18 ..... it's now the evening of February 28th .......STILL NO DELIVERY FOR OVER PRICED SMALL PARTS I NEED FOR A SMALL FREEZER DOOR REPAIR. First and ONLY time I will deal with this company. Maybe my stuff will get here before the end of next week???"
“Hello,
We apologize for any inconvenience our shipping policy has caused. It looks like you chose our Economy shipping option, which we advertise arrives within 5-14 business days. I checked the tracking number and it shows the package was delivered today within the provided delivery window. If you need any further assistance, please let us know.
Kind Regards,
Johnny
Customer Correspondence Team
”
"Correct part delivered within 2 days, got me back in business, very pleased!"
“Thank you for the endorsement. We are glad you liked our services.
Kind Regards,
Johnny
Customer Correspondence Team
”
"I made the installation and everything is moving smoothly "
“Thank you for sharing your feedback with us. We appreciate your review.
Kind Regards,
Johnny
Customer Correspondence Team”
"Great company to deal with."
“We appreciate your endorsement! Thank you for choosing AppliancePartsPros.com.
Kind Regards,
Keith
Customer Correspondence Team”
"I need a new keeper to close my dryer and you shipped one immediately"
“Thank you for sharing your feedback with us. We appreciate your review.
Kind Regards,
Johnny
Customer Correspondence Team
”
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:
“We appreciate your endorsement! Thank you for letting us know how much you liked our services.
Kind Regards,
Keith
Customer Correspondence Team”