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Product & services pricing
4.03/5
Chance of future purchase:
4.25/5
Shipping & packaging:
4.37/5
Customer service:
4.07/5
Return/Replacement policy:
4.07/5
Featured Review


Verified
5/5

2025-02-27

agitator cam kit, Whirlpool washing machine

"Informative video.
Easy ordering using numbers on old parts. Difficult to see white parts on grid background on website pages though.
Competitive pricing.
Fast shipping.
Escellent fit and function.
"

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Rep reply posted 2025-02-28
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did. Your comments are most welcome.
Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2025-02-27

Great job!

"Always on time, explains everything and always do a great job!"

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Rep reply posted 2025-02-28
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for your valuable feedback. We appreciate your review.



Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2025-02-27

Super easy

"Accurate part description, easy to order and delivered when promised. I couldn't be happier. "

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Rep reply posted 2025-02-28
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your experience. We appreciate your endorsement!
Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2025-02-27

Amazing Customer Service

"I called and spoke with Mary. She was so helpful and kind. She went above and beyond to make sure I had all of the correct information I needed before ordering the part I needed. "

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Rep reply posted 2025-02-28
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for writing this review. We'll be sure to pass this along to the agent who helped you.
Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2025-02-27

Awesome pricing and videos for DYI

"I did most by myself and it took about 2 hrs, but with watching the YouTube video, it gave me expectations. I did need a second hand when reassembling with my son holding the drum so I could reattach the new drive belt. Vacuumed all the lint and dust. Worked perfectly at the end. Spent $260 and with some elbow grease, saved from buying a new dryer, which would've cost hundreds to a thousand more."

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Rep reply posted 2025-02-28
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2025-02-27

Great service great return policy

"Ordered a wrong part realized it before I used it, checked with one of your experts got the right part & returned the wrong one.
NO hassles!! Got my oven working again THANKS!!!!!!!!!!
"

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Rep reply posted 2025-02-27
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy everything worked out. Thank you for letting us know how much you liked our services.

Kind Regards,
Keith
Customer Correspondence Team


Verified
5/5

2025-02-27

micro switch replacement

"Web site very easy to navigate a very detailed explanation of the parts and the products they fit. I will use them again in the future."

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Rep reply posted 2025-02-27
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for choosing AppliancePartsPros.com for your appliance repair needs. We appreciate you taking the time to leave us positive feedback on your experience.

Kind Regards,
Keith
Customer Correspondence Team


Verified
5/5

2025-02-27

Very prompt and appreciated...

"The burner was out on stove and needed fast and it was delivered the next day. Great job!"

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Rep reply posted 2025-02-27
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy you chose us to help you to get the correct part needed in repairing your appliance. Thank you for the endorsement.

Kind Regards,
Keith
Customer Correspondence Team”


Verified
5/5

2025-02-27

Good service

"The part came quickly and in good condition"

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Rep reply posted 2025-02-27
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy you chose us to help you to get the correct part needed in repairing your appliance. Thank you so much for taking the time to give us feedback.

Kind Regards,
Keith
Customer Correspondence Team”


Verified
5/5

2025-02-27

Freezer

"The part the was perfect and my ice maker now works "

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Rep reply posted 2025-02-27
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy to hear that the repair went well. We appreciate your feedback. Thanks for letting us know.

Kind Regards,
Keith
Customer Correspondence Team”


Verified
4/5

2025-02-27

"Part fine. Delivery 1 day late from promise."


Rep reply posted 2025-02-27
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to share your experience with us. It looks like you chose our Standard shipping option, which does arrive within 3 - 6 business days. The order was placed on 2/16 after our shipping cut off time, we shipped the part on 2/17 and the part was delivered on 2/21. I am showing this order was shipped and delivered on time per the shipping chosen. I apologize for any confusion or inconvenience.

Kind Regards,
Keith
Customer Correspondence Team”


Verified
5/5

2025-02-26

Great Website

"I needed a part for an older Whirlpool refer door panel shelf cover. I found their website using the model number. I easily found the part on their website and ordered it. Quick shipping and the item was nicely packed. Item received in good shape and was installed quickly. I don't think that you could ask for any better help or service. "

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Rep reply posted 2025-02-27
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are glad you liked our services. Thank you for taking the time to review our site.

Kind Regards,
Keith
Customer Correspondence Team”


Verified
1/5

2025-02-26

I paid for fast delivery

"I order parts and I pay for a fast delivery 2 parts came 1 is missing over 2 weeks "

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Verified
5/5

2025-02-25

Great website, great repair video, great service!

"From start to finish, AppliancePartsPros made it a pleasant experience with quick delivery."

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Rep reply posted 2025-02-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for writing this review. We are happy to hear you benefited from our services.

Kind Regards,
Johnny
Customer Correspondence Team”


Verified
5/5

2025-02-25

Just what I was looking for

"Appliance Parts had the part I needed at half the price of the manufacturer’s parts dept. other sources no longer carried this part. Quick delivery of a refrigerator door gasket identical to OEM. "

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Rep reply posted 2025-02-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for filling out the survey. Your feedback is much appreciated.
Kind Regards,
Johnny
Customer Correspondence Team”