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Product & services pricing
4.00/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.29/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2020-05-20

Ability to identify exact part I needed

"Excellent interface for selecting part. Useful howto video on installing it. Quick delivery."

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Rep reply posted 2020-05-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-20

Good job

"Excellent response to my order. Product fit and performance is perfect."


Rep reply posted 2020-05-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-20

Excellent parts service!

"Refrigerator ice maker stopped working. Ordered a replacement part from AppliancePartsPros. The part arrived in two days and worked perfectly! Awesome prices and service!"

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Rep reply posted 2020-05-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-19

Super fast service during a challenging time.

"Needed some parts for our late model Viking oven. Order was accurate, at a great price for OEM parts, and delivered super fast. Thanks!"

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Rep reply posted 2020-05-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-19

Fast and easy

"Great short videos, quick delivery, easy website, what more could you ask for? Thank you!"

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Rep reply posted 2020-05-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-19

Easy, quick, and accurate

"Part was easy to find. I was shipped and arrived very quickly. It was the exactly the right part."

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Rep reply posted 2020-05-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-18

Parts

"Just got them, will try and install later. "


Rep reply posted 2020-05-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-18

Outstanding Service

"After I placed my order, they followed up the next day with a call to ensure it was not fraudulent. Very professional and service delivery was fast and order complete. No problem, all fit.
Thank you
"

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Rep reply posted 2020-05-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-18

Satisfied

"I need a few oven parts and could not find them anywhere except on AppliancePartsPros.

Heidi (on line assistance) was fantastic.
"

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Rep reply posted 2020-05-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-18

Great service

"I ha e needed several times help and always a great solution. Thanks "

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Rep reply posted 2020-05-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-17

Refrigerator ice maker water line

"Helped me find right part, came on date committed, and installation video walked me through process step by step. 20 minute DIY job. Ice maker working fine and no leaks!"

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Rep reply posted 2020-05-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-17

Great customer service is the difference.

"The item I purchased was less expensive from other sites but Appliance Parts Pro's had a great BBB rating and the others had an F. I need trust when buying online and am willing to pay more for the great customer service and peace of mind and no aggravation. I am a real person, I know this sounds over the top but its true. "

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Rep reply posted 2020-05-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-17

Dishwasher detergent dispenser

"Ordered the dispenser from your company, arrived in timely manner, installed and we are enjoying same."

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Rep reply posted 2020-05-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-17

Best Service ever

"Ordered part for maytag microwave.
It was over $20 less than Wirlpool,
and it arrived the following morning.
With basic shipping
"

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Rep reply posted 2020-05-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-17

Great Service

"Parts I needed were in stock and I received them the second day after I placed the order."

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Rep reply posted 2020-05-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”