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Product & services pricing
4.00/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2020-05-28

Terrific company

"I have ordered from them multiple times. They always provide great service and products!
"

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Rep reply posted 2020-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-28

Excellent

"Very good company to work with and very friendly customer service. "


Rep reply posted 2020-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-28

How-to videos REALLY help!

"Not only did the product arrive very fast, the how-to videos are outstanding!"

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Rep reply posted 2020-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-28

Good job

"Part came quickly and worked fine. Felt a little silly paying as much for shipping and the product but I guess that's how it is"

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Rep reply posted 2020-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-28

"Easy to install works greatest "

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Rep reply posted 2020-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-28

Best Damn Thing!

"After failing ordering 2 wrong parts on amazon this was the easiest and fastest purchase!!! I will recommend this everyday!"

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Rep reply posted 2020-05-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


4/5

2020-05-28

Good but skip the FedEx

"Great YouTube videos make these guys worth it even if they aren't the absolute cheapest. I do recommend skipping the FedEx shipping upgrades which aren't worth the extra cost and don't save much time."

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Rep reply posted 2020-05-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-28

dryer parts

"Arrived quickly. Video helped me fix the dryer myself. Could not be more happy. Thanks!
"

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Rep reply posted 2020-05-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-28

Easy to ID part and fast delivery

"Online videos helped confirm I was order the correct part."

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Rep reply posted 2020-05-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-27

Easy to follow appliance diagrams

"Appliance diagrams made it easy for a non-repairman to locate and identify the specific replacement parts. Replacement parts were timely shipped and received in excellent condition. "

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Rep reply posted 2020-05-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-27

Fast Delivery

"I had ordered the parts from another supplier who failed to process my order and they never shipped.
Ordered from APP and had them on the two days earlier than expected delivery date.
"

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Rep reply posted 2020-05-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-27

Dishwasher latch.

"My dishwasher latch broke, and a friend recommended these folks. They had the best price I could find. I ordered it, they shipped it, it arrived, I installed it. Now everything works.

Can't ask for much more than that.
"

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Rep reply posted 2020-05-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-26

Super fast shipping!! Excellent price!!

"First of all they had the part nobody had and then the got it to me completely across the country in 2 days. What’s not to love about that??"


Rep reply posted 2020-05-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-26

Right part delivery

"Came in a few days..was the right part."

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Rep reply posted 2020-05-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-26

Perfect Parts, Great Video

"Information from AppliancePartsPros helped me to diagnose the issue. The Video gave me confidence I could perform the repair and then I was able to step through it to actually get the work done. The parts arrived as committed. The parts fit perfectly and my Dryer is back to running quietly."

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Rep reply posted 2020-05-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”