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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2020-05-12

Satisfied

"Very fast, convenient and good price . Thank you for existing."

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Rep reply posted 2020-05-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-12

Excellent

"Reasonable pricing; fast shipping; packaged well, item as described. Will purchase in the future from them. Highly recommend the company."

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Rep reply posted 2020-05-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-11

Excellent seller!

"Ordered the parts sunday afternoon,it was on my doorsteps tuesday afternoon! Will buy again from them."

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Rep reply posted 2020-05-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-11

Got order cancelled

"Ordered an ice maker for our refrigerator. In messing with the ice maker to get the part number, we must have done something. Anyway, the ice maker started working again. Was able to call AppliancePartsPros and get customer service and was able to cancel my order. Very stand up company. Will order from them again."

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Rep reply posted 2020-05-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-11

Good service

"Had exactly what I needed For a seven year old Bosch dishwasher. . Arrived on perfect condition. "

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Rep reply posted 2020-05-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-11

Sent what I wanted and quickly!

"Sent what I wanted and quickly Highly recommend!!"

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Rep reply posted 2020-05-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-11

Dishwasher Filter

"Exact fit, quick ship, fair price. Great experience. A less than $20.00 part and about ten minute replace instead of a $400.00 dishwasher replace is always a good thing."

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Rep reply posted 2020-05-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2020-05-11

Part came in early

"The part need for our Samsung dryer came in earlier than excepted and the instructional video was great for my husband, who is an industrial electrician. So the dryer was ready to use within an hour of getting the part. "

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Rep reply posted 2020-05-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-11

Excellent...as usual!

"This company always delivers! I received the correct item a day early. The site is great, in that they have repair videos and lots of information to help with repairs. Thank you!! "

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Rep reply posted 2020-05-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-11

Quick and easy

"I quickly found the needed part in your online catalog, ordered it on the spot, and the part arrived quickly. The part fit perfectly, problem solved!!"


Rep reply posted 2020-05-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-10

Products promised and delivered

"Great doing business. You get exactly what you order and quickly."

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Rep reply posted 2020-05-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-10

Lucy Gonzalez

"The service great like always "

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Rep reply posted 2020-05-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2020-05-10

**** service

"I buy parts somewhere every day never experienced such poor service. Never have had to make second call to prove that I made order. It’s been over a week and still do not have part and it has cleared on credit card. Poor poor service. I am glad I do not have to deal with this kind of service every day"

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Rep reply posted 2020-05-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're always striving to improve our customers' experience, so we appreciate your feedback. We do apologize that our fraud protection policies delayed your order. I'm going to have one of our customer service representatives reach out to see how we can resolve the situation.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-10

Quickie

"Got the right (literally) oven hinge quickly at a fair price. I am a repeat customer so they had what I needed before too. Probably be back again when the next thing wears out."

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Rep reply posted 2020-05-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-10

Handle for front load washer

"Cost was good, part was as advertised. Takes 10:00 min to install. "

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Rep reply posted 2020-05-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”