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Product & services pricing
4.00/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.29/5
Customer service:
4.05/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2020-05-05

Excellent service

"Part was readily identified and shipped, and received two days later."

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Rep reply posted 2020-05-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-05

Product arrive quickly

"Product works perfectly.

Thanks
"

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Rep reply posted 2020-05-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-05

Very good

"Our element went out in our stove, the gentleman that I spoke with told me how to test the element to make sure I got the right part. I sent for the part and it worked. This company is great. Very helpful."

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Rep reply posted 2020-05-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-05

Excellent experience!

"This is my 1st experience with AppliancePartsPros.com and I can safely say it will not be my last! I had my part in 3 days (in the midst of the pandemic) AND they offer videos to show you exactly how to fix it. I know I saved $150 by being able to do it myself and I love saving money. Btw, it was a switch on my dryer door and this company even has diagnostic help. Couldn't be happier!"

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Rep reply posted 2020-05-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-05

so helpful

"walked me through part search. item arrived in a few days, exactly the missing part"


Rep reply posted 2020-05-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-05

Dryer parts that were in stock worked great

"Most of the ordered parts arrived quickly and worked great. One on the seals is still on back order. This is a problem when the dryer is disassembled and has been down for days. I obtained the foam seal from a local vendor.
The videos were quite helpful. These were easy fixes. The only suggestion I would make: When removing the old seals and adhesive, use steel wool and orange cleaner, followed by wiping with alcohol. This method made a very clean surface for the new seals.
"

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Rep reply posted 2020-05-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-04

Excellent service

"I tried to get drip pans for my stove 5 years ago and no one could help me. I am selling my house and want my stove to look it’s best, so I got on this website and found pictures to compare with my drip pans. Found the right ones and ordered them. Got them in 2 days! Their website is easy to use, fast service and quality products! Can’t thank them enough!"

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Rep reply posted 2020-05-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-04

Awesome Service, Parts, and Helpful Information

"Ice Maker stopped working. Looked it up on Appliance Parts Pros, found the part immediately, and watched the video on how to replace it. Ordering was super easy, the part showed up exactly when the said it would, installation was as they showed on the video, art installed and working!

Only thing better would be free installation!
"

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Rep reply posted 2020-05-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-04

"Prompt delivery-even during the pandemic!-Easy to use website/ very clear videos—
"

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Rep reply posted 2020-05-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-04

Great company and they sent the correct part.

"I was impressed!!! They are great."

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Rep reply posted 2020-05-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-04

Whirlpool Washer Parts

"They had what I needed. The diagrams made kicatung the right parts easy. The installation video was helpful. The staff was friendly when I needed to contact them."

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Rep reply posted 2020-05-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-03

Amana stovetop element

"Fair price; Got it right the first time and quickly."

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Rep reply posted 2020-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-03

Great prices.

"Called to verify part numbers. Customer service was excellent and put my mind at ease. Parts arrived in two days. Will shop from Appliance PartsPros again."

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Rep reply posted 2020-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-03

Great help and advice

"Noo probs, helpful video and all went well"

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Rep reply posted 2020-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-05-03

The parts arrived quickly and were the correct genuine Whirlpool parts.

"The parts were correct and I was able to complete the job with no problem."

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Rep reply posted 2020-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”