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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.02/5
Featured Review


Verified
5/5

2019-06-05

Excellent service, but box was damaged.

"I received the part in good shape, but the shipping box was badly damaged."

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Rep reply posted 2019-06-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-06-05

Great!

"All parts I ordered worked perfectly!"


Rep reply posted 2019-06-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2015-11-20

"Online I ordered a replacement oven control board for a Frigidaire electric range on the morning of Nov. 12. The next day the order was delivered to my house. The package traveled over 600 miles from Kentucky to Kansas. I think that is remarkable service.
The AppliancePartsPros.com website was very easy to navigate and find the item I was looking for. The price was also one of the lowest that I had found.
The replacement part was a genuine OEM part, easy to install and everything works perfectly again.
In my book, it just doesn't get any better than that.
"

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Rep reply posted 2015-11-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Your review was very nice. Thank you for using our site and for your feedback.

Kind Regards,
Max
Customer Correspondence Team”


Verified
5/5

2019-06-04

Fit perfect and easy install.

"I was amazed how easy it was to put this all together. Didnt have to search extensively for how to videos... just in and out."


Rep reply posted 2019-06-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-06-03

Excellent company

"The website is easy to use, and we got quick delivery."

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Rep reply posted 2019-06-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-06-03

perfect parts

"part was exactly as described and arrived packaged very securely. "

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Rep reply posted 2019-06-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-06-03

GE dumper refrigerator

"Everything was perfect! Thanks you"

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Rep reply posted 2019-06-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-06-02

Bosch dishwasher controller

"APP had the part but their description did not cover my model. When I tried to call for assistance, my call was not answered even though it was supposed to be 24/7 customer support and the recording was directing me to use the internet but without any assistance. I ordered the part from APP because I would receive it sooner than other sites and not because they were the cheapest. They could have a better price like the one advertised on Amazon.
I used a U-Tube video for information on making the repair and that wasn't even accurate but sufficient that I could figure it out. Made the repair in about 30 minutes and the dishwasher runs fine now. Spent $200 instead of buying a new dishwasher. If this controller lasts the eleven years the original one did, I probably won't be around to care!!!
"


Rep reply posted 2019-06-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-06-02

Dryer knob

"It was awesome it fit and works great"


Rep reply posted 2019-06-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-06-02

Website was very helpful and part delivery was prompt.

"Doingnit ourself saved us $400. "

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Rep reply posted 2019-06-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-06-01

easy order

"simple order. I used the chat option to talk to a rep (Cindy H., I think) who was very helpful. Nice feature.....they were available during the weekend!! Great customer service."


Rep reply posted 2019-06-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-06-01

oven parts

"talk with representative was informative
(need to mention grid background as dimensional indicator) one square is 1"x1"
shipping seemed to ta a while to get here
"


Rep reply posted 2019-06-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-05-31

Great!

"Fast delivery, reasonable price, great!"


Rep reply posted 2019-06-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-05-31

Dryer parts

"Easy to ordering go Quality "


Rep reply posted 2019-05-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2019-05-31

"Needed the belt. Just a little longer because of the Holiday to receive it. 5/23-5/31. Thanks. Tom W."

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Rep reply posted 2019-05-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”