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Product & services pricing
4.05/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.33/5
Customer service:
4.15/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
5/5

2024-04-17

Best price, fast shipping, great instructional video!

"Best price, fast shipping, great instructional video!"

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Rep reply posted 2024-04-17
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did! We are happy you chose us to help you fix your appliance!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-04-17

Great Service

"I broke it 2 days later I had new one"

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Rep reply posted 2024-04-17
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site, and we are happy to get the part you need to you for your repair!

Kind Regards,
Kallie Hawkins
Customer Correspondence Team


Verified
5/5

2024-04-17

Such an easy find

"The best part of this purchase was how easy it was to find the replacement part. I will definitely keep this website in mind in the inevitable future when my next appliance breaks. "

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Rep reply posted 2024-04-17
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience! We look forward to assisting you with any repairs that may come up in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
5/5

2024-04-17

"Very good
Part fit well and worked perfectly
"

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Rep reply posted 2024-04-17
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy you chose us to help you fix your appliance!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
5/5

2024-04-16

Fast and Easy

"Looked up my part fast, ordered , paid!
Got the part the NEXT day !!!!
Great Job !!
"


Rep reply posted 2024-04-17
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did! We look forward to helping you with any future appliance repair needs you may have!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
5/5

2024-04-16

Easy to deal with.

"Ordered a drain pump for my Maytag washer. Got it overnight but there were other issues, the machine was 43 yrs. old. Returned the pump with no problems. "

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Rep reply posted 2024-04-17
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are sorry to hear of the issues you have experienced with your repair! We are happy you chose us to try repairing your machine, and we look forward to helping you with any repairs that may come up in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
1/5

2024-04-16

shipping charges

"I received the wrong part, I used the part number directly off the old broken part. The one I was sent did not fit. When I called I was told that my part was discontinued. So why did they allow me to order it on the website? and why did they send the wrong one? and why am I responsible for return shipping or delivery shipping for that matter. Just disappointed. When I called customer service the guy was nice enough, even gave me a parts number to use to find one, which I did find used one on Ebay. about 60$f cheaper. hopefully the Ebay one will fit, I havent received it yet."

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Product Returns/Refunds/Exchanges

Rep reply posted 2024-04-16
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello David,

I'm so sorry for the issue with your order. I checked your model number, 790.95660104, and it does show that this piece the cap is discontinued. Your model number doesn't pull up a model diagram on our site just a list of parts which are not verified as being the correct ones. I will send you a prepaid shipping label in a separate email so you can return your order. I apologize for the confusion with ordering the wrong part. All our parts are genuine OEM parts that come straight from the manufacturer. Sometimes with Ebay and Amazon they have refurbished or second hand parts so hopefully the part will work. if you need any help with anything else please contact us at 877-477-7278.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-04-16

Perfect replacement ice maker

"Works like a charm. Love having ice again"

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Rep reply posted 2024-04-16
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for telling us. We are happy everything worked out.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-04-16

Water Manifold

"It arrived sooner than expected. It fits and works like a champ! I just wish there were some way to remove and clean the inlet filters."

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Rep reply posted 2024-04-16
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear that the repair went well. To clean the filters it is advised that first you turn off the water to the washer. Next, unscrew the hot and cold hoses on the back of the washer. You can use either water or vinegar on the filter. Let it set and soak in. Then use a stiff brush and scrub off the dirt or debris. Afterward, make sure to reattach the hoses and turn the water back on. ”


Verified
5/5

2024-04-15

Exceptional Fast

"I had the parts in two days. The prices were very competitive with awesome service. "

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Rep reply posted 2024-04-15
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did, and we appreciate your review! We look forward to helping you with any future appliance repair needs you may have!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
5/5

2024-04-15

Right on time!

"Exactly what I ordered and with prompt delivery. Thanks!"

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Rep reply posted 2024-04-15
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did! If we can help with any future repairs please let us know!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
5/5

2024-04-15

A wonderful source for partrs.

"We have an older model Maytag dishwasher that came with the home when we purchased it. One of the wheel units on the bottom shelf broke. We went searching for a replacement part. Appliancepartspros had it and it was shipped to our door in two days. Great service. "

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Rep reply posted 2024-04-15
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your experience ordering on our site! We are happy that we had the part you needed for your repair and we hope to help with any repairs you may have in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
5/5

2024-04-14

Perfect Solution

"Delivery two days after order.
The kit was exactly the right parts for the issue.
The parts fit perfectly and the instructions provided were thorough.
The issue was solved with ease.
"

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Rep reply posted 2024-04-15
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience! We are very happy to hear that your appliance is back up and running and we hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
5/5

2024-04-14

dryer timer

"I ordered a timer for my GE dryer. It came in 3 days. We installed it but it did not work. I called customer service and they sent me a new timer."


Rep reply posted 2024-04-15
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are very sorry for any inconvenience experienced with your original order and we are happy to help get a new part sent to you under our warranty policy! Thank you for taking the time to share your experience, and if we can be of any further assistance with your order and/or repair please do not hesitate to contact us back!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
5/5

2024-04-14

Easy experience

"It was an on time delivery of exactly what i ordered. "

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Rep reply posted 2024-04-15
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site and we hope your repair was a success!

Kind Regards,
Kallie H.
Customer Correspondence Team