"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"I have been buying over the years but now I'm done. A dishwasher bracket 16$ Amazon, 8$ plus you get the screws with it and two brackets, back to Amazon which I would rather support you but not at those prices."
"Only place that had the burner coil that would fit my stove. Ordered. It arrived roughly 24 hours later. Took a minute to plug in. Works great! Fabulous delivery service!"
“We are happy to hear that we had the part you needed to fix your appliance! Thank you very much for taking the time to let us know how we did, and we will be happy to help with any future repairs you may have!
Kind Regards,
Kallie H.
Customer Correspondence Team
”
"Noisy spin cycle of our Whirlpool clothes washer (WTW7120HW0) indicated to me the main bearing was worn out.
The Appliance Parts Pro diagram shows it as part 1 but that part is not in their list for sale.
APP Diagnosis notes for noisy spinning say replace the clutch electromagnet and also the clutch slider. I got those parts but did not see any wear in my original parts. The problem was not fixed by replacing those parts.
I now have the Transmission Assembly (W11449841) on order from RepairClinic.com and I expect that to fix the problem."
“We are very sorry to hear of the inconveniences you have experienced with your repair. I was able to request for the gearcase to be added to our parts list as I also noticed that it was not included on our site, so thank you very much for bringing that to our attention. We include repair help on our site to help diagnose issues with appliances, but we always recommend testing/inspecting parts before having them replaced. I have sent you a direct message so we can help alleviate any inconvenience you have experienced with ordering with us. We do hope that your repair is successful with your new part, and if we can be of any further technical help please give us a call at 877-477-7278!
Kind Regards,
Kallie H.
Customer Correspondence Team
”
"Fast shipping! Parts were a perfect fit!"
“We are happy to hear that your parts arrived quickly and that your repair was a success! We hope you will consider us for any future repairs that may come up!
Kind Regards,
Kallie H.
Customer Correspondence Team
”
"From start to finish ordering part extremely fast shipping and help with return would definitely recommend "
“Thank you for taking the time to let us know how we did. We look forward to helping you with any future appliance repair needs you may have!
Kind Regards,
Kallie H.
Customer Correspondence Team
”
"I've used Appliance Parts Pros on several occasions. Each time I receive the exact part at a fair price. Getting parts for appliances when they fail is really a plus when you see that in many cases, if something fails, no parts are available. "
“Thank you for your valuable feedback. We appreciate your endorsement!
Kind Regards,
Chris
Customer Correspondence Team
”
"Received new ice bucket with auger in just a couple of days."
“Thank you for sharing your experience. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Chris
Customer Correspondence Team
”
" The part needed arrived in 2 days and the dryer is working again!"
“Thank you for using our site and for your feedback. We are happy to hear that the repair went well.
Kind Regards,
Chris
Customer Correspondence Team”
"Super fast shipping and exactly what we needed and could not find locally. "
“Thank you for taking the time to review our site. We are happy you chose us to help you fix your appliance.
Kind Regards,
Chris
Customer Correspondence Team”
"Thank you we ordered 2 parts and both came in a couple days. It was not difficult to find the parts for the oven we have.
Thank you!!"
“You're welcome! Thank you for sharing your feedback with us.
Kind Regards,
Chris
Customer Correspondence Team”
"part was in stock, price was good, delivery was excellent - it arrived the next day. Everything went great"
“Hello,
We appreciate your feedback. Thanks for letting us know. We are happy you chose us to help you fix your appliance.
Kind Regards,
Johnny
Customer Correspondence Team
”
"Transmission on the washer sounded like a jet engine. Ordered a new transmission (and later the tub wrench, buy them together and save yourself some time). The install was dirty, but quick. My wife said that it is better than new and much more quiet."
“Hello,
Thank you for the endorsement. We are happy to hear that the repair went well.
Kind Regards,
Johnny
Customer Correspondence Team
”
"I was looking for the part on line and lucked out and ran across AppliancePartsPros.com. Found my part and was surprised to see there was a video that showed how to install the part. The directions were very clear and easy to follow. The kicker was the price was cheaper than I had found. With my confidence boosted I decided to go for it. The part arrived quicker than I expected. With the help of the video the installation was simple. I bookmarked the website for the future."
“Hello,
Thank you for filling out the survey. We are happy you chose us to help you fix your appliance.
Kind Regards,
Johnny
Customer Correspondence Team”
"Received excellent help in diagnosing the problem, deciding what parts to buy. Paid for ?? But no parts came?? Finally I was told. They don’t sell parts, just help by telling you what you need, the rest is up to you. I don’t know how but I wound up on a site that sold me the parts. Just took a long time to get them!"
“Hello,
Thank you for using our site and for your feedback. We appreciate your review.
Kind Regards,
Johnny
Customer Correspondence Team
”
"good parts.expensive delivery"
“Hello,
Thanks for your feedback. We appreciate your review.
Kind Regards,
Johnny
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:
“We are very sorry for the inconvenience you have experienced with the price of your dishwasher bracket. We do our best to have competitive pricing on our OEM parts at all times along with carrying a 365-day manufacturer warranty and return policy on all of our parts. Amazon has started carrying some repair parts, but it is difficult to verify if they are aftermarket or OEM parts from the manufacturer. This is likely why there is a price difference from our site to theirs, but we completely understand your concern and hope to always have the most competitive pricing for any future repair parts you may need. We strive for 100% customer satisfaction, so if there is anything else we can do to make your experience better, please let us know.
Kind Regards,
Kallie H.
Customer Correspondence Team”