"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Without your video on replacing the drum belt on my clothes dryer, I would have been at a total lost, and would have had to call in a service tech for a pretty penny, then watch what he/she did, and thought " I could have done that myself! if I had known". (P.S., The belt I ordered from you arrived the very next day.)"
"Went online to search for a part on Sunday. Found it and ordered it on Sunday. Part was shipped on Monday. Part arrived on Tuesday. Machine up and running on Wednesday. Can't do any better than that."
“We are happy you chose us to help you fix your appliance! Thank you for taking the time to share your experience and we look forward to assisting you with future repairs!
Kind Regards,
Kallie H.
Customer Correspondence Team
”
"Parts were a perfect fit and arrived quickly. "
“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"perfect part, fixed my issue!"
“Thank you for writing this review. We are happy to hear you benefited from our services.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"I have been very pleased with the accuracy and speed at which orders are filled and delivered."
“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"A waste of time ordering this. I went out and bought a new stove"
“Hello Brian,
I'm so sorry for the issue with your order. We have attempted to call and have sent you an email requesting the model and serial numbers of the oven the glass went to. If you can replay or give us a call back at 877-477-7278 one of our agents will be glad to assist you.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"the customer service team was excellent to work with on a minor issue. they responded very quickly and handled our request very fast.
"
“We are so sorry for any issues you have experienced, but we are always happy to resolve any problems that may come up. Thank you very much for taking the time out of your day to leave your review, and we look forward to doing business again in the future!
Kind Regards,
Kallie H.
Customer Correspondence Team
”
"The parts came fast and the videos on installation were right on. Will be doing business here again."
“We're so glad that you found our repair videos helpful! We look forward to helping you with any future appliance repair needs you may have, and we appreciate your review!
Kind Regards,
Kallie H.
Customer Correspondence Team
”
"Bought a cheaper part online and did not work at all. Purchased one from appliance parts pros and it worked great. The cheaper gasket came in a plastic bag folded and bent out of shape. Was not able to get the gasket to stop leaking.
Ordered one from appliance pro parts and it went right in no problems no leaks so instead of saving money buying the cheaper parts it cost me an extra to buy another part that worked the first time. "
“Thank you for taking the time to leave your review! We are very sorry to hear of the issues with the previous part you ordered, but we are happy to have provided a resolution to your appliance issue. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Kallie H.
Customer Correspondence Team
”
"Using the website to easily find the proper electronic igniter for my Kenmore stove, and having watched their how-to video, I ordered the part. I received it super quick, and was able to do the repair myself in less than 30 minutes! I would recommend AppliancePartsPros.com to anyone I know. It's much better for the planet if we repair rather than just dispose of perfectly good equipment, and it is a good feeling to fix something, period. Thanks, Folks!"
“We greatly appreciate your review and we are very happy that we could help with your DIY repair! We always love to hear when our customers complete a new repair as that can empower others to try their own repairs at home as well. We are happy that we could help get your appliance back up and running and we hope to be of assistance with any other repairs that may come up!
Kind Regards,
Kallie H.
Customer Correspondence Team
”
"I needed to replace the upper and lower racks of my GE dishwasher. I had a few questions about the new replacement racks. I used the available chat service. The response was immediate and all my questions were answered accurately and promptly. I ordered the products March 29th in the morning, which were competitively priced and in stock. I received a prompt e-mail with shipping information. The order was shipped the same day and I received my order the next day at 6:45 pm! The products were exactly as described and there were no issues. By far the best service I have ever had ordering something on-line! I will use AppliancePartsPros in the future and highly recommend them. "
“Thank you very much for taking the time to share your experience with our company! From locating the parts to having a successful install, we strive to provide each customer with the same experience you had ordering with us. We hope to do business with you in the future, and we will be more than happy to help when the time comes!
Kind Regards,
Kallie H.
Customer Correspondence Team
”
"The parts arrived quickly and snapped right in. "
“Thank you for sharing your experience! We are happy to hear that the repair went well and hope to assist you again in the future!
Kind Regards,
Kallie H.
Customer Correspondence Team
”
"Excellent customer support with ordering the correct part and with providing replacement instructions."
“We are happy you chose us to help you fix your appliance! Thank you for choosing AppliancePartsPros.com for your appliance repair needs!
Kind Regards,
Kallie H.
Customer Correspondence Team
”
"very nice folks both on the phone and email. I watched your videos about exactly how to change out parts--works like new, actually better than before. thanks guys!"
“We appreciate you taking the time to leave us positive feedback on your experience! We are very happy that we could be of assistance with your appliance repair and we will be happy to help with any repairs that may come up!
Kind Regards,
Kallie H.
Customer Correspondence Team
”
"I ordered a part it was wrong they immediately sent me info to return "
“We are happy to help with your return and we appreciate your review! If we can be of assistance with any further repairs we will be more than happy to help!
Kind Regards,
Kallie H.
Customer Correspondence Team
”
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:
“Hello,
Thank you for taking the time to review our site. We are happy you found us.
Kind Regards,
Johnny
Customer Correspondence Team”