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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2018-12-27

Perfect Experience

"Our order was sent safely packaged and arrived as promised! We will use AppliancePartsPros again if needed without hesitation!"


Rep reply posted 2018-12-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-27

Expectations Exceeded

"Not the cheapest but definitely worth the few extra dollars. Excellent "chat" help while on their website. Excellent communication after order was placed. Shipped and delivered to us when they said it would be."


Rep reply posted 2018-12-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-27

The Best

"It was great. They are the best."


Rep reply posted 2018-12-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-27

exactly what i needed

"The Part was exactly what i needed and it came on time"


Rep reply posted 2018-12-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-27

Reliable seller

"The parts came in excellent condition and right in time. "


Rep reply posted 2018-12-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-27

Fast and efficient service

"We knew that the wheel on our dishwasher basket was broken and we kinda knew we could order it from Sears. We got directed to Appliance Parts Pros and they immediately knew which part we needed and told us about a You Tube video that shows exactly how to remove the old wheel assembly and install the replacement. It was a snap!"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2018-12-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-27

Customer service

"Ordering the part and the delivery was awesome. Unfortunately, the part didn't work for me. My problem was with my refrigerator's compressor. "

Detailed Review Benchmark + -
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Rep reply posted 2018-12-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you if you want to try another part to make your repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-27

Samsung over the oven microwave repair

"APP had all the parts I needed in stock, were delivered promptly and worked as expected restoring the unit back to service. Happy Wife just in time for heavy use over the holiday season, Thanks!!"

Detailed Review Benchmark + -
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Overall product shipping and delivery process

Rep reply posted 2018-12-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-26

Quality parts

"Quality parts, fast shipping and reasonable prices."


Rep reply posted 2018-12-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-26

Great Service

"Saved Hundreds! The tutorial said the $15 valve was the cause of the problem 94% of the time. I thought it was the $58 switch. Ordered the valve at 4PM, came next day! Saved $$40 on the part plus at least $100 for the service call. Will always go there first!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2018-12-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-26

Rapid delivery.

"Ordered parts on Sunday night and they arrived on Tuesday."


Rep reply posted 2018-12-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-26

just what I needed

"easy to find what Ineeded for a replacement part--and came quickly. Very pleased with service"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2018-12-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-26

Great experience

"The website was easy to use"


Rep reply posted 2018-12-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-26

excellent

"correct parts and fast delivery, love their repair videos"


Rep reply posted 2018-12-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-12-26

Perfect OEM fit.

"Fit perfectly. Easy install. Could be improved by installing uninsulated crimp terminals for fit to ceramic plug block. I installed my own crimps as I have the proper tools."


Rep reply posted 2018-12-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”