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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2019-01-03

As expected

"Got it installed, will check it next time she washes "


Rep reply posted 2019-01-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-03

Great selection and I always find what I need!

"Found the part I needed and shipping was fast. Great quality OEM part. Have already installed it and my dishwasher I up and running again!"


Rep reply posted 2019-01-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-03

Great service

"I was able to log onto the site find the product order it and have it shipped in amazing time. There was no issues would definitely order parts from here again. "

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Rep reply posted 2019-01-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-03

The part was exactly as advertised and shipped promptly.

"Ordering was easy and the price was competitive. The fragile plastic item was well packed."

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Rep reply posted 2019-01-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-03

EXCELENT Service, factory parts.

"After 15 years of use, the dryer needed help. Ordering parts was simple, repair videos were very helpful. Replacement parts were exact replacements. Our dryer works like new again!"


Rep reply posted 2019-01-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-03

Excellent response.

"Received the required part quickly."


Rep reply posted 2019-01-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-02

Ordered it, got it!

"Finding the dishwasher replacement part on the website was easy, placing the order was easy and within a few days the part arrived. I would look here again when the need arises."


Rep reply posted 2019-01-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-02

quality parts.... gave me exactly what i needed

"your chat person was very helpful in finding what I needed."

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Rep reply posted 2019-01-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-02

Refrigerator shelf

"The shelf arrived in a timely manner and in great condition. "

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Rep reply posted 2019-01-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-02

Amazing!

"SHIPPING: Perfect! Ordered it and received it next day, although it said 2 to 4 business days.
WASHER AGITATOR: The part, which was hard to find, fit perfectly. It was pricey, but not as bad as most of the rest of them.

I'm very happy with the order, all around.
"

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Rep reply posted 2019-01-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2018-12-30

A Little Difficulty

"I had to order a part three times to finally get the order placed. I am not certain if the problem was with AppliancePartPros or PayPal but the state was not crossing over from PayPay and the order had to be canceled twice. I eventually ordered the part by having to enter my payment information directly into the website instead of using PayPal which I preferred.

FOLLOW-UP: -
I received a reply to the message above from AppliancePartPros. The Rep. indicated I should contact their customer service department if I incur problems with orders in the future. I did contact them by phone when I experienced the issues above but the personnel I spoke to were not very helpful. They simply mentioned they would have to cancel the order and I would have to place a new order. The last person was willing to place the order for me but I would have had to give her my credit card information directly which I was not willing to to. All is good though. The part should arrive tomorrow and I am sure I will be happy with it.
"

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Rep reply posted 2019-01-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. I apologize that you had trouble using the payment method you preferred. In the future, if you have any trouble with payment issues, please don't hesitate to give us a call. We're here 7 days a week.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-02

Correct part, quickly delivered, reasonable price -- what's not to like?

"This is the second time I've bought a part for my Jenn-Air range from Appliance Parts Pros. Both times, it was the right part, rapidly delivered, at a reasonable price. You really can't ask more than that.

"


Rep reply posted 2019-01-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-02

Did it myself!

"Looked online to see how to fix what I was sure I could not, watched the video, ordered the parts, saved a bundle and everything works great again. This review login crap **** however."


Rep reply posted 2019-01-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-01

Great Service

"Great Service All performed perfect"

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Rep reply posted 2019-01-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2019-01-01

Product was great and fast shipping

"Product was great and fast shipping"

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Rep reply posted 2019-01-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”