"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"ordered part, it worked. what else is there?"
"Every time I've needed to fix an appliance or get a part I go to their site. Great pricing, service and expertise. Also the videos really help you figure out how to fix things quick and easy which ends up saving you a lot of money on repairs. They are the "go to" site when you need to find the right part and get something fixed fast. If you're a DIY guy or gal, you need to bookmark their sight!"
“Thank you for taking the time to let us know how we did. Your review was very nice.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The "universal" aspect of this part was not quite right for my stove as the elements would not plug in far enough for everything to fit correctly. I ended up getting the Electrolux
brand (which I understand is the original brand for my Frigidaire stove) which worked fine.
"
“We're always striving to improve our customers' experience, so we appreciate your feedback. It's always better to search for the correct parts for your appliance based on your appliance's model number, to get parts that are intended by the manufacturer to fit your specific unit. However, because of the confusion, we have issued you a full refund for this order. Thank you for your understanding and for allowing us to resolve the situation.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"When we moved my oven handle was broken. I had gone a year with a broken handle. I usually get everything from Amazon because of the 2 day delivery. They didn't have it, so I went to AppianceParts.com.
I received the part in 3 days and was very surprised. The handle was the right handle and fast shipping. I wish I hadn't waited so long!"
“Thank you for filling out the survey. We appreciate your review.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"They had one of two parts I needed but it was seriously overpriced, both part and shipping."
“Thank you for taking the time to review our site. Your feedback is much appreciated.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"This is the second time this vendor has resolved a parts problem for my Fridge. I have them saved as a favorite for future needs. "
“Thank you for sharing your feedback with us. We enjoy hearing from our customers.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Long delevery for a simple part"
“Thank you for taking the time to share your experience with us. It looks like you chose our Economy shipping option, which does arrive within 3 - 6 business days.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I ordered roller for my dishwasher. Got my part in 2 days"
“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"This is the second time I have had to order from AppliancePartsPro.com to fix my LG washing machine. The part arrived quickly and the video on how to change it out was clear and excellently done. The videos are what really sets AppliancePartsPro.com above the rest. Highly recommended!"
“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Very good. Easy to navigate site. "
“Thank you so much for taking the time to give us feedback. We are glad you liked our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Easy online search to find the part I needed. Good price, quick delivery; so far working as expected. "
“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I needed a plastic replacement shelf for the door of a refrigerator. The new piece came fast and was a perfect replacement part. However $80 for a roughly 16" long plastic box is just insane! I feel like I was just robbed"
“Thank you for using our site and for your feedback. We pride ourselves in having the most competitive pricing for all parts that we sell. We apologize if our pricing didn't meet your expectations. While I understand you may find a lower price elsewhere, what separates us from our competition are the additional bonuses we offer. All of our parts do come with a 365 day warranty. We also offer price matching with similar competitors. It looks like you purchased a module shelf and an insert module, and I did a search, and our pricing is comparable to our competitors. Everything we sell is sourced from the original manufacturer, so while our prices are based on theirs, we do our best to offer the most affordable parts with the best benefits.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The part came in quickly and worked like a charm. Dishwasher back up and going. Thank you for being a great company."
“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Needed a replacement lint filter for my dryer and this company came through with flying colors. Fits perfectly and the video on the web site explains everything. It arrived in the mail super fast s well......thank you for a great shopping experience."
“Thank you for letting us know how much you liked our services. We appreciate your endorsement!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Watched video and diagnoses , ordered part and changed out. Problem solved"
“Thanks for your feedback. We are happy to hear that the repair went well.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.
Kind Regards,
Cheryl T,
Customer Correspondence Team”