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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.30/5
Customer service:
4.05/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2018-06-14

Easy and helpful

"Ordered a bin for my refrigerator, and a part for my microwave. Both parts were less expensive than other places. They both arrived sooner than expected even though there was a hipcup. The part for the microwave was the wrong size (I had given them the model #). I called them and spoke to a very nice and helpful person. The problem was quickly fixed and again received the correct part soon after. "


Rep reply posted 2018-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We are happy to hear that we could resolve this situation to your satisfaction. We'll be there for you next time, too!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-14

Great Experience

"Could not be happier with my first experience I was able to find the exact part number that the manufacturer listed and it was shipped promptly. "

Detailed Review Benchmark + -
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Rep reply posted 2018-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-14

Fridgedaire gas Oven

"Quick and easy process and the part arrived 2 days earlier."


Rep reply posted 2018-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-14

frig part

"located my part with ease. ordered it and arrived on time and fits perfectly"


Rep reply posted 2018-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-14

Best parts & service

"I ordered a wqsher motor from two other parts supplier. The first motor was not wired for my machine and would do nothing about it except tell me I would have to pay $32.00 in return shipping and a 20% restocking fee. Did not even offer to send another motor. The second seller send me a defective motor and I have yet to get a refund. When I ordered from Appliance Parts Pro I received a motor the next day and completed my repair in one hour."


Rep reply posted 2018-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-14

Ice saver

"Installed it myself. After 2 hours it began dispensing ice."


Rep reply posted 2018-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-14

Good products

"Parts were exactly what we needed."


Rep reply posted 2018-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-13

Great

"Good customer services
Great parts
"

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Rep reply posted 2018-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-13

Gear for kitchen aid mixer

"Video and part were very helpful. All back to normal now."


Rep reply posted 2018-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-13

ice maker not dispensing ice

"Great information on your website. Easy to follow PLUS the how to videos are a big help"


Rep reply posted 2018-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-13

Door button for a 20+ year old microwave

"We found the part easily on the web site. Bought it. It arrived before the estimated date. The part installed easily.
Great job AppliancePartsPros.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2018-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-13

LG Dryer No Heat

"The parts worked and video's were very helpful. The delivery was slow, but not in there control after leaving the warehouse. Be prepared to wait an extra day. I will use again when parts are needed. Thank you, Mike in Kansas City, Mo. "


Rep reply posted 2018-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-13

Grateful

"The ordered part came on time and with the help of the video, the installation process turned out to be easy. Anybody can do it."


Rep reply posted 2018-06-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-13

Excellent service

"Ordered part on Tuesday, received it on Friday. Online video showed how to install the new pump. Very satisfied. "


Rep reply posted 2018-06-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-13

Oven bottom coil

"A few years ago we had to put the wiring for the coil burner on the same stove and it had perfect instructions. I just ordered the part just after my husband passed away. I was able to figure it out to put the new part in. I should have ordered the broiler part also and I just ordered that one. I guess that I have to do the work now.

"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Rep reply posted 2018-06-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T
Customer Correspondence Team”