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Product & services pricing
4.01/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.30/5
Customer service:
4.05/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2018-06-19

Replacement part

"Part fit perfectly. No issues"


Rep reply posted 2018-06-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
1/5

2018-06-19

Very Lousy

"Still have not received the part (Therm for Samsung gas oven.) don’t know what the problem is. "


Rep reply posted 2018-06-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. It looks like you chose our Economy shipping option, which does arrive within 3 - 6 business days. Per your tracking information, it looks like your order shipped on 6/12 and did arrive today, on 6/19. If your part did not arrive or if there were any issues after you received it, please contact us and we will do our best to resolve them.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-19

Great video and price and delivery

"The video was excellent and made the repair possible. Price was right and delivery was fast."


Rep reply posted 2018-06-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-19

Correct Part, Excellent Price, Arrived Quickly

"The title says it all. The part arrived in 2 days; almost as quickly as if I'd bought it locally, but more convenient. I'm very happy with AppliancePartsPros!"

Detailed Review Benchmark + -
Pricing of products and services
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Rep reply posted 2018-06-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
4/5

2018-06-19

Parts fit. Received on time.

"I received the stove top drip pans in two mailings. They fit but the 6 inch and 8 inch are not quite the same style."


Rep reply posted 2018-06-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Let us know what we could do next time to earn a 5 star review!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-19

Frigidaire thermostat

"Our freezer stopped working and I was able to troubleshoot the problem to the thermostat in about 15 minutes. Identifying the correct thermostat and ordering it from AppliancePartsPro.com was super easy.and recvd it in about 5 days. Installed it in about 15 minutes and the freezer is working again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2018-06-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-19

How to repair your dishwasher!

"Looked on the internet for parts for my dishwasher! Parts pro was the best ,had the right specs and also had pictures of what the part looked like, could not go wrong ordering the right parts !"


Rep reply posted 2018-06-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-19

Quick delivery

"We found just what we needed at a great price! It arrived quickly and our dishwasher is back in business!"

Detailed Review Benchmark + -
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Rep reply posted 2018-06-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your detailed feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-19

Repalcement Maytag Microwave door

"Appliance Pros website had the right door, part # showed it was a factory match to our Microwave - easy to order, shipped quickly and was exactly as easy as they said to install."


Rep reply posted 2018-06-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to fill out the survey and for giving us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-18

great experience

"Quick and easy website easy to find and follow "


Rep reply posted 2018-06-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-18

Great!!!!

"All good easy and the parts were delivered FAST!"


Rep reply posted 2018-06-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-18

Great service!

"The replacement part I ordered from them was securely packaged and arrived within the promised time window."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2018-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-18

Factory parts at a great price

"Ordered new control thermostat for my dryer, parts arrived quickly and fixed the problem."


Rep reply posted 2018-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-18

The right part

"Easy to do it yourself
Right part at good price
"


Rep reply posted 2018-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T
Customer Correspondence Team”


Verified
5/5

2018-06-18

Speedy Service

"I ordered a part based on their description of the problem and although it was the right part I found the issue was mechanical not electrical so I sent back the part. Everything about the whole experience was easy and they have been very responsive so far."


Rep reply posted 2018-06-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T
Customer Correspondence Team”