"Do not make any business with ApplianceParts365.com
I ordered the part and waited for 6 days, but the status of my order was still: "Processing". I sent them Emails and called them 2 times a day starting from the day 2. No single reply from them. I waisted a week and finally ordered from another company. Stay away from them. It is a joke, not a company. "

"Very satisfied with this merchant; I had to make two purchases because I initially ordered the wrong part for my refrigerator's filtered water repair. Not only did Appliance Parts 365 have the best price on both parts, they also had the most reasonable total cost when you added in shipping. Although I was not able to ever connect with Customer Service regarding the return of my original order, I went ahead and mailed it back to them and then they gave me a FULL refund (not even a restocking fee). Both orders arrived very quickly and the parts were OEM quality. My refrigerator's filtered water supply is now as good as new. I would definitely recommend this merchant to other buyers!"

"I was initially very apprehensive about ordering from this vendor because of the reviews posted here and because I couldn't get anyone on the phone but I was desperate to get a control board for my Kitchenaid refrigerator which had failed and I couldn't find it anywhere else not even from the manufacturer since they had stopped producing them so I took the chance and thankfully my fears proved to be totally unfounded. I received the part in 3 days, had it installed and the refrigerator is now working perfectly. I was also able to communicate with the seller via email making up for the lack of phone access. "

"Avoid! The only thing ApplianceParts365 did with any speed was charge my credit card. After that, nearly impossible to communicate with them. Don't believe me? Just call their number -- nobody will answer. Same for emails. Avoid. You've been warned."

"Terrible!! They sent the wrong item. Called 3 times before someone finally returned my call and then, they refused to pay their return shipping charges. And... shipping said it would take between 2 to 4 days, they sent an email that they shipped next day, but actually the item was mailed 2 days after placing the order. So if you are in a rush, do not believe you'll get the item soon, as you won't!!"

"lowest price I could find anywhere. I emailed them to make sure the item was in stock. Received prompt response. Ordered a dishwasher pump on Saturday evening, received it four days later. No complaints whatsoever."

"Never shipped my order, after one week they sent an email telling that the order was cancelled. Do not use this web store!"

"Excellent prices and all items were in stock. Excellent customer service and seller contacted us back very quickly when we had a question. Delivery of parts was very fast too! I had the parts in-hand at the end of 3 business days. Also, the parts were well packaged. Overall, Appliance Parts 365 was fanatastic! I would buy from them again without reservation.
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"Don't do business with them. I ordered a small dishwasher part (fill valve) based on their price and the fact they said they had it in stock. That was late on a Wednesday night so you figure it would be shipped Thursday or possibly Friday. Here we are at the end of day Tuesday the following week and the status still says "pending" so obviously they lied about saying they have it in stock.

They don't answer their phone so I have left a message and and email telling them to cancel as I will get the part elsewhere. Let's see how well they handle the cancellation. I am prepared to return anything they send (unless on the off chance it was sent before today) and bounce the charge via the credit card company."

"Fast delivery (2 days) and dishwasher rack was just as advertised, they also had the best price. I would buy from again."

"Bogus operation. Took my order. Told me they shipped it over the phone. Even gave me a FedEx tracking# but never called for pickup. Meantime I have a mad customer. They don't answer the phone. It just goes to a message box. Stay away from them"