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1/5

2018-06-18

DO NOT BUY ANYTHING FROM applianceparts365.com!!!!

"These idiots took 2 months to order my part and tried to tell me it was my fault for the delay! Do not use this business. Very unreliable, very unprofessional. Awful awful business "

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5/5

2018-05-26

Excellent experience!

"I almost didn’t order from them because of the reviews I found online, but the parts I needed were a fraction of the price that I found elsewhere so I decided to take a chance. I am so glad I did! The knobs for my cooktop came super fast and work great. I would use them again in a heartbeat!"


5/5

2018-05-09

If you want honesty, good service and peace of mind when ordering parts online you cannot do better than to deal with Appliance Parts 365

"From the start these guys made me feel like I was dealing with an honest , professional experienced company that actually cares if they get the order correct. Until I found 365 I was beginning to think I was not going to find the part I needed. I had already been ripped off by another supplier ( be careful online and understand a companies refund policy ).
A P 365 helped me understand the whats and whys of hunting for these parts and lived up to everything they told me would happen with this transaction. I recommend this company 100% to anyone looking for great service .
"

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5/5

2018-05-01

Awesome customer service!

"Do not hesitate to purchase from this vendor. They stand by their products and will replace them- no questions asked if something arrived damaged. Excellent customer service. Thanks very much!"

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5/5

2018-04-10

SO FAST!

"JUST ordered YESTERDAY! Less than 24 hours ago, and they already ARRIVED!! PERFECT!

Will definitely order from here again!
"


1/5

2018-04-03

I think this is a scam

"They had a refrigerator shelf for $20, +$7 shipping. After charging me they emailed me a couple weeks later to say, "the manufacturer has increased the price and we need to charge the difference before we ship. That will be an additional $33.76". $60 for a $20 shelf after weeks of delay."

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1/5

2018-03-24

"Ordered a month ago. Part still hasn’t shipped. Customer service extremely rude, wouldn’t help me look up a part number. Price was good so I found it myself and ordered it anyway. Wishing I wouldn’t have now. "


3/5

2018-01-15

Unimpressed.

"Yes they had what I needed, Yes they were polite and helpful. My beef is their shipping, my god a week to from CINCINNATI to W.I. 484 miles a 7 1/2 hr drive.. DHL and USPS what are they using a pack mule..."


5/5

2018-01-02

Great service over the holidays!

"Our refrigerator broke down the day after Christmas and due to the timing, I assumed we'd be waiting until at least Jan 2nd to receive a replacement part. ApplianceParts365 shipped the part as soon as we ordered, and we received it the weekend before... just in time for New Years Eve Party. Thank you!"

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1/5

2017-12-21

BAD Customer Service

"I ordered a refrigerator part, after waiting 2 weeks for shipment, I recieved an oven part. I immediately called and they said they'd send out the correct part. One week later, I am still waiting. I called for an update, it hasn't been shipped and no one knows why. I asked for expedited shipping, they reluctantly said they'd see what they can do. I'm not holding my breath...hoping I recieve it at all. Horrible company to work with...I'd stear clear. "

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2/5

2017-08-15

At least I got a refund

"Ordered a part, never heard from them after that. Contacted them 10 days later (order confirmation said should arrive in 2-6 days) and was told part was backordered. They obviously knew this when I placed the order and when they immediately charged me for it. Very shoddy business practices. Had I researched them beforehand, I never would have taken the chance. I did receive an immediate refund upon request. From the reviews I've read, others were not so lucky. "

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1/5

2017-06-06

sales fraud - price purchased increased after sale

"I purchased a refrigerator gasket for $64.40, they call me 7 days later saying their supplier changed the price and its now X amount. Thats sales fraud. Their supplier may have changed the price, but THEY are listing it as such. It's their responsibility to make sure their advertised price is correct since THEY benefit from it."

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5/5

2017-03-21

Dishwasher silverware basket

"My dishwasher silverware basket is the perfect replacement for a very poorly designed original silverware basket. I had researched several Web sites for this part and the fact that Appliance Parts 365 takes checks as payment was the main reason I ordered from that company. I don't like to use my credit card online and mailing a check was the perfect solution. It takes a little longer for an order to ship, but I rarely need something immediately enough to use a credit card."

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5/5

2017-03-11

Ordered a new top for my cook-top stove. Perfect!

"I received email confirmation of purchase. I received email confirmation of shipping estimate. I received email confirmation of item shipped with tracking. And I received email confirmation of delivery. Product received in perfect condition. Price of product was lower then competitors, thus why I picked this company to buy from. Not one issue throughout this entire process. I was weary of buying through a company I never heard of, but perfect performance! A+ I would no doubt buy again!"

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5/5

2017-02-23

Only show in town!

"Ordered wrong part due to dryer troubleshooting steps and 365 didn't hesitate to send RA#. What sold me the most was that I ordered the part in the afternoon and received it the next day! Will definitely get my parts here in the future.
Thanks!
"

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