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Verified
5/5

2018-10-23

Professional & Easy to Navigate

"The website is clean, from searching a product to getting specifications, loading is quick and design is simplistic and minimalistic so that anyone can easily read and navigate the website. Mobile version is sleek as well. What’s better? Their prices, can’t be beat and I’ll for sure to come back again and recommend friends and family."


Verified
5/5

2018-10-20

Gteat

"Easy to use and good experence with this!!"

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Verified
5/5

2018-10-20

New Fisher Paykel Convection Microwave Oven

"I purchased my new Fisher Paykel Convection Microwave at Appliances Connection for my new home.Their service is very well. "


Verified
1/5

2013-05-28

Avoid like the plague

"Good information on the site with good filtering options. Had the air conditioner I was looking for, and the price is unbeatable. Order process was hassle free.

Haven't received the product yet; I'll update the review when it arrives.

Edited 2018 - long after the fact due to forgetting to return here.

The price was too good to pass up, but I didn't realize the seller was in Crooklyn, NY until I'd placed the order. They wanted a review up front before shipping, which is why the review was OK initially.

When the AC arrived I immediately knew there was a problem. The box arrived heavily damaged so I took *many* pictures of the box and the unboxing process just in case they were to attempt to blame the condition on me.

The product was packed upside down inside of a second box with only a small expando-foam pillow placed squarely on top of the unit. Since the shipper generally will take pains to ship the box right side up this guaranteed the unit would be badly damaged during shipment. From the damage it was evident that the unit had been dropped on it's top side because that foam pillow left a huge indentation in the top of the unit. Unfortunately for the shipper I was not home when the unit arrived and they delivered without signature.

It's clear this is a shipping scam designed to defraud either the customer (if they're unlucky enough to not document the process) or the shipper (if the customer is lucky enough to get past AC's return process). Getting AppliancesConnection to accept the return involved significant communication and documentation, but in the end they agreed to accept the return, and I was ultimately refunded my money. I firmly believe this is *only* because of the extensive documentation I collected before and after unboxing that left them no choice to accept the fact that the damage was not my fault.

Avoid this place like the plague.

"

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Verified
5/5

2018-10-19

Happy

"I found the process easy and straight forward."

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Verified
5/5

2018-10-19

Excellent service

"Loved the quick order process as well as follow up on orders with exceptional customer service. "

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Verified
5/5

2018-10-18

refrigerator purchase

"Iissue when unit inboxed. after speaking with katy and sending photos she contacted manufacturer and with her negotiation they made things right beyond my expectation. this is a premier company and definitely deserves consideration ahead of other retail and online stores. Thanks AC and Katy! I will be back"


Verified
5/5

2018-10-16

Website very user friendly

"Easy to find the merchandise I wanted. Checkout process was streamlined and easy to understand.

Thanks
"


Verified
4/5

2018-10-16

thanks

"thank you ... fast ordering"

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Verified
5/5

2018-10-11

Easy Process

"Ordering through the website was very simple, and I would definitely do it again. Thanks for such a smooth process!"

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Verified
5/5

2018-10-10

excellent customer service

"We purchased a refrigerator for a client. When the shipping company called to set up delivery of the refrigerator for the following day, we realized our billing address and not the shipping address was listed. I called AppliancesConnection late in the day, around 5, and spoke with Azalea. She was very helpful and professional giving us a solution to change the delivery address. She was able to make it happen and the delivery went without a hitch the following day - to our client. It is nice to work with a company that takes pride in what they are doing and what they are selling. Keep up the good work!"

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Verified
5/5

2018-10-09

First time user of Appliances Connection

"First time user for Appliances Connection, web site was easy to navigate and find what i was looking for. Checkout was easy and simple and the follow up confirmations have been timely and informative. Whole process so far has been excellent."

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Verified
5/5

2018-10-09

Great customer service!

"Easy to search on the website. Customer service great!"

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Verified
5/5

2018-10-06

This is one of the easiest and quickest Internet orders that I have ever done. Very pleased!!!

"The experience was truly remarkable. It was the easiest and quickest Internet Purchase that I have ever made. Hope delivery and installation goes as well."


Verified
5/5

2018-10-05

1st Time Customer

"The e-commerce site was easy to navigate and pay. So far, so good...we will see when the product is delivered!"

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