ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-09-01

Appliance Purchase

"Everything went very smooth, no problems and will do business with Appliances Connection in the future. Thank you!"


Verified
4/5

2018-08-31

Competitive Products and Pricews

"I found what I needed at an excellent price. I'll know more about the service when my item arrives."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2018-08-30

good customer service

"The site was very easy to navigate, and the cooktop was a great price and free shipping to boot! IT was easy to place the order; now I am just waiting on the product.

l
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-08-30

Great Website and service

"The website is very easy to use and the email notifications are timely with the information I need to keep informed of my purchase."


Verified
4/5

2018-08-29

"I found the item I wanted at a competitive price. "


Verified
5/5

2018-08-28

Excellent customer service.

"I had a contentious and disputed order that I wanted to resolve with AC. I texted to a number of representatives trying to resolve this issue, to no avail. I was directed to call the customer service # and speak to a manager. I called the customer service # and a gentleman named Maeir L. answered the phone, I explained that my issues would be best handled by a manager. He asked if he could help, I began to explain and he quickly reviewed my past correspondance with other representatives. He was very professional and empathic, he was able to quickly assess this dispute understand my concern and resolve with an amicable solution. I hope his immediate supervisor reads this and Maeir is rewarded. I don't know how long he has worked for this company or his years of experience, but in my opinion he is someone who is promotable. Thank you "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2018-08-28

Responsive service

" I was looking for a specific appliance model and fast shipping. This fit the bill perfectly."


Verified
5/5

2018-08-28

Great experience

"Lots of items to choose from. Great prices!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2018-08-27

Fast Ordering

"Simple ordering procedure. I've search the entire web and no one could beat Appliance Connections price. Thanks a lot!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2018-08-26

Easy searching, confusing order status, good live phone help

"I ordered a refrigerator from Appliances Connection because the customers were pleased with the service and it seemed as if we could have the refrigerator quite soon. Our old refrigerator has just begun to leak, and floor installers are due in one week. The item and the hose to connect it were listed as "in stock," but the order status was showing the "One of the items you ordered hasn't reached our warehouse yet." I became worried, because the website showed we could get it quite soon, but the order status was contradictory. I filled out "Contact Us" email fields, but received only an automated response. The following day, I called the customer service phone line. Chichana was very friendly, polite, and gave detailed information about the shipping, including a probable window of arrival dates. She also made sure that I understood the terms "white glove" and "installation" and what would and would not happen when the refrigerator is delivered. "


Verified
5/5

2018-08-24

Great Customer Service

"I received great customer service whenever I have called with questions. The last person to help me was a lady named Chichana. She went above and beyond to make sure all my questions were answered and all my needs where met. This was my first time purchasing with this company. I will be doing more business with them after this great experience. "


Verified
5/5

2018-08-24

Great customer service from Chichana!

"Needed quick turnaround on information that was hard to come by. Chichana provided it in record time and was very gracious."


Verified
5/5

2018-08-24

Excellent experience ordering on line from this website

"I had no trouble at all finding what I need and placing the order. It was so easy and straightforward. "

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-08-23

Appliances Connection FIRST RATE

"My buying experience with Appliances Connection, and Emanuel and Vico, was FIRST RATE. They were friendly, knowledgeable, professional and courteous. The buying process was smooth and easy and I was totally satisfied with my buying experience at Appliances Connection. I will make any future appliance purchases with them. Thannk you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-08-23

Great prices and great Customer Service

"Glad I bought my washer and dryer here for a great price. The customer service is great too. Spoke with Vico S. and he helped me get an even better deal. "