"it was extremely easy to find the product I was look for and then placing my order. I would definitely purchase from this company again."
"The checkout was really easy. "
"Prices are great, ordering was easy, just waiting on the shipping of my item."
"After researching microwaves, we found our desired model on Appliances Coonection. Great price, good navigation - overall, an excellent experience."
"My orders with Appliances Direct have gone very smoothly. "
"been very responsive, excellent customer service follow-ups thus far"
"I altered my order and the AC has a policy of not charging PayPal or GooglePay without the customer's authorization, which I find very sound. After resolving the payment issue with the nice lady in billing, she sent me to Emmanuel in Customer Service. He was able to immediately see that the issue was resolved. No dilly dallying about, just good communication and Emmanuel was able to tell me my order will be shipped out within 24 hours."
"Exceptional
I ordered an Armoire & Dresser. It was shipped quickly from the time of order. Next I want to mention there service team are fantastic Emanuel was very helpful. All items were packed extremely well. Not one scratch on anything. Perfect I’m very pleased I will surely use this company in the future as there prices are unmatched. Service is quick service team are very helpful.
David Cernance
Miami Beach HomeStay
***-***-****"
"Dishwasher arrived with dented door, they simply asked for photo and appliance tag identification and ordered me a new door. They follow up weekly with me and vendor. Promised to have technician come out and install once received. Door arrived this week will contact them to get the tech out to install it. So far so good awaiting my 48" duel fuel stove now. Once here and installed kitchen remodel will be complete finally. Customer service was exceptional, and pleasant when on the phone or via email or messages through the site here. "
"Good selection of A/C units"
"Lots of options and quick customer service"
"Has one of the best websites for finding the right appliance for your needs."
"I was asked to give a rating upon ordering. Have not received my item yet, but so far the process has been fine."
"Appliance Connections had my item in stock and processed my order right away to ensure it shipped quickly"
"Ordered a new fridge on 5/16 to go into my new home. Around 5/29, it still hadn't shipped despite the fact that it's been in stock the entire time since I had ordered it. I sent an online inquiry as to when the **** my fridge was going to ship. Finally, I'm thinking thanks to me, as it appears as though they completely forgot about my order. Because if finally shipped the next day!
I'm still here almost 3 weeks since it shipped, waiting for my new fridge to show up! And I moved into my new home almost 2 weeks ago!!! So I've been without a fridge for my food for 2 whole weeks. And it's not scheduled to be delivered for another week or so. Assuming of course that the delivery date doesn't keep getting pushed back like it has been for the last couple of weeks!!!
These guys have horrible customer service. Through out this whole ordeal of me asking about my fridge, I kept getting seemingly computer generated responses. No apologies for them screwing up so bad. Nothing but generic emotionless responses. Horrible company to deal with.
Hopefully one of these years my fridge will finally show up so I can enjoy some cold food!!!! :("