"Delivery/Installation personnel were very courteous and efficient. The install was amazingly fast. Great job!!!"
"Got Vito on the phone and he cleared up the question of whether or not A.C. would be involved in the orderi9ng of parts for my item which I purchased from them. He also gave me some advice about talking to LG re other possibilities. He answered my questions perfectly."
"I haven’t received my order yet. "
"My wife and I purchased the Samsung Flex-washer and Flex dryer. Appliance Connection customer service went above and beyond to ensure our major purchase was to our satisfaction. The delivery was as stated and the company that dropped off our units took the time with my wife to ensure she was happy. I will shop here again. Vico was outstanding and helpful."
"I broke my old microwave months ago. I have been looking for a match to no results until I came across AppliancesConnections. I researched them and gave them a shot. I called and spoke to Victor and my order was placed in minutes. Would recommend them to friends and family anytime"
"The Bosch induction cooktop I ordered has been on back order. The on line inquiry and response system worked very well - company responded quickly and courteously to my questions about the backorder. Then when I asked to split the order so the item in stock could go out immediately, they responded quickly again. "
"Quick, easy to find what you are looking for. Great prices and quick delivery."
"Product details were readily available and the ordering process was quick and easy!"
"I just purchased the range hood. The price came with a discount. I liked that. Hope it will be delivered soon. "
"Seller had my desired product in stock and not only well priced but offered free shipping which is a deciding factor when I am making online purchases. The only other issue is the tax which I look to avoid but could not this time."
"I bought an Induction Cooktop from Appliances Connection Website. This was my second purchase. The Website is easy to use and checkout is a breeze. I would highly recommend Appliance Connection for any of your appliance needs!"
"I was able to find the air conditioner I wanted for a low price. The website is easy to navigate and the ordering process is simple to complete."
"The web site was very simple, easy to navigate and great checkout with no hassle, it took me less than 5 minutes to do the transaction, also I love the free shipping.
Thanks"
"I tried to call customer service and basically they were not willing to look into another product we needed from the manufacturer. I had to call the manufacturer and they then referred me to another local dealer to get the additional part I needed to complete the installation.
Don't expect them to go above and beyond. They definitely won't, if I had known before I would have called the local supplier directly to save myself the overall hassle.
The delivery communications are also off. They said that someone would call to arrange drop off of the unit but nobody did. They just dropped off and did not consult or communicate with me as the emails all indicated they would.
-Overall the automation from the website to delivery was great aside from delivery miscommunication on the vendor's end.
-Interaction with an actual customer service representative was lacking. They don't do much for you. I definitely do not feel good about having to call if something is wrong with the machine.
"
"The site was easy to use. The communication was great. Prices were the best I could find. Looking forward to using them in the future for any other purchases I need. "