ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-01-25

Great help!

"Judy F got me all of the information I needed and help me to figure out my delivery. I am very grateful!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-01-25

Excellent customer service

"I called Customer Service and was helped by Shakirah Yearwood. She was very professional, polite, and very helpful. I am waiting for my order and she was very clear about the process and what to expect. "


Verified
5/5

2024-01-24

Service review

"Shakira yearwood was very helpful. My experience with customer service was great. The agents are very patient and understanding. They try to work with you as much as possible to provide quality service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-01-23

Great Customer Service

"The customer service at Appliance Connection is wonderful. I ordered a microwave and trim kit and ordering was easy. The product arrived when promised. Unfortunately, I couldn't use the product because it didn't fit and I worked with Jackie in Customer Service to arrange for the return. She was extremely helpful. I would highly recommend this company and would use them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-01-23

Delivered as promised

"Communication was good throughout the process, I was told initially of the time frame for delivery and also was told of 30 minutes within arrival. Very happy: I will use appliances connection again (this is my 3rd time)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-01-22

great with her customer service

"Judy F has helped me a lot with my order, very efficient. I am please with the customer service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-01-17

Shakira was so professional, kind and helpful!

"I have placed multiple orders with Appliances Connection but never received the kind of great customer service I experienced today. There was a shipper delay and I had also entered the wrong shipping address. She resolved all of my issues with a great, caring attitude, and my delivery will now arrive on time. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-01-17

Happy Customer

"I'm very happy with my new refrigerator. JACKIE the customer rep contact was very helpful and provided a great service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-01-16

Right on time!

"Team was great, delivery was right on time. All communication was good, gave me a chance to reschedule if I wanted (which I didn't)."


Verified
5/5

2024-01-14

Open box is a steal!!

"We were a bit wary about buying the open box Miele gas range with substantial discount but the salesperson who picked up the phone told me that those were brand new but returned by a development project that got cancelled. It indeed arrive as brand new and Miele also approved the 5-yr free extended warranty just like a new purchase. The entire process using their website was outstanding from beginning to end. The shipping partner they used was also great with constant delivery updates and the guys were super nice, caring, and professional. I know there are some fairly negative reviews out there but I have been using AC since 2013 and the experience has been great."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-01-13

Problem solvers

"Appliance Connection was quick to resolve a problem that originated with Greentoe app. Next time I’ll go straight to Appliance Connection! "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Pricing of products and services

Verified
5/5

2024-01-12

Excellent Customer Service

"Bought a Washer and Dryer. Complained about some minor issues and got all resolved to my highest satisfaction. Ledio addressed all my problems with professionalism and effectiveness. Thanks! Will buy here again !"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-01-11

Easy Shopping and fast shipping!

"Easy ordering, fast shipping, friendly customer service rep. His name is Leido!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-01-11

Refrigerator delivery

"Really nice men who delivered the Frig. Measured he door, Brought it in without a problem. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-01-11

Great service!

"On time, cooperative, and did a great job on my dishwasher install"

Detailed Review Benchmark + -
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges