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Verified
5/5

2019-08-27

Appliances rebate

"Great and accommodating. Phoned me to remind me of my rebate."

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Verified
5/5

2019-08-27

Excellent product easy to use website

"I found the washers and drier I wanted online and was happy to find it excellently priced. The website is easy to use which is very important to a non computer user like me. The delivery guys were wonderful. Nice, friendly efficient and even delivered a day ahead of delivery date. Great experience "

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Verified
5/5

2019-08-26

Fast checkout

"Checkout was easy and fast. Best price I found too!"

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Verified
5/5

2019-08-26

Great experience

"Knowledgeable staff and easy ordering"

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Verified
5/5

2019-08-26

Great service, great people!

"Service was excellent. The people I spoke with on the phone and the delivery folks couldn't have been more courteous and helpful."


Verified
5/5

2019-08-26

5 Stars All Around

" I was hesitant at first to a purchase anything from AppliAnce connections due to some poor reviews. I purchase almost everything off of the Internet so thought I would give it a shot and I could not be happier. From the customer service to the delivery to the product five stars all around I couldn’t be more happier I will definitely use them again in the future "


Verified
5/5

2019-08-23

Great

"Prices and all 3 appliances are a purchase worth bragging about! Havent rcvd this order yet - but have past kitchen items from here that are looking and working great after 5 years so far!"


Verified
5/5

2019-08-23

My purchase

"I was very Happy , it was easy to find and order the exact microwave I wanted "

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Verified
5/5

2019-08-22

good website +

"easy to nav website, great price large selection, thx "

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Verified
5/5

2019-08-22

Applicance Purchase

"Everyone I worked with at Applicances Connection was professional, polite, and helpful. I have no complaints about this company. However, the same can't be said for the delivery service (not connected to the company). The delivery took much longer than anticipated, and the communication was poor. Thankfully, the customer service professionals at Applicances Connection helped me navigate that process. "

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Verified
5/5

2019-08-22

BEST SERVICE YOU CAN GET.

"I purchased this beautiful washer/dryer set by LG from Appliances connection and using it twice a week and am very happy that I purchased them.
Excellent customer service by Shorena.
Thank you very much.
"

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Verified
5/5

2019-08-22

Retailer

"Had a exceptional buyer experience. Price was great and delivery was actual one day earlier that expected. Not issue with any part of the process. Would do business with them again. "

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Verified
1/5

2019-08-22

No respect for customers, bad customer service, NO HONOR for customer satisfaction. Do not buy from them

"Appliances Connection delivered a damaged machine which was initially rejected on delivery for visible external damage. Appliances Connection later contacted me offering a partial refund reassuring me that damage was only cosmetic. A few days later the machine was delivered and I accepted it under the condition that the functionality of the machine would be unaffected. I installed the machine over the next couple of days. Once installed, I found out that the machine has internal damage that causes violent shaking and excessive noise that feels like the machine is going to explode. I requested a replacement for the machine and Appliances Connection said I had to accept a repair. I told them that I paid for a new machine with cosmetic damage as they had promised. This machine has internal damage and I do not want a broken machine that has been repaired. I want what I paid for, a new machine with cosmetic damage. I am requesting a new replacement machine or a refund and removal of the broken machine. Appliances Connection denied my request and therefore I submitted a chargeback. In their response to my dispute, they are ignoring completely the initial part of their delivery when they acknowledged the machine was damaged, offered a partial refund, and promised that the machine would function normally. Furthermore, they have been sending threatening emails saying that since I did not accept their conditions, once I lose the dispute, I’ll be stuck with a broken machine and “no further assistance will be provided.” "

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Verified
1/5

2019-08-21

Horrible delivery

"HORRIBLE COMPANY. I have ordered coffee table 6 weeks ago it was supposed to be delivered 2 weeks ago, i got tired and wanted to cancel it and they said they will charge me 180$ shipping fee! FOR WHAT?? Waiting for 6 weeks, they are so rude, shoe goes like you might wait even 6 months, but since it’s in transit you will be charge me 180$. DO NOT BUY FROM THEM. I spent a lot money on their website, they have no respect for customers, so ruuuude. For each item i was waiting at least 1 month to be delivered, but 6 weeks this time is really too much. Infact according to tracking number it was supposed to be delivered 15 days ago and shipping company must be responsible for shipping cost, but they are taking their side. DO NOT BUY FROM THEM IT WILL TAKE FOREVER FOR DELIVERY!"

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Verified
5/5

2019-08-20

Most competitive packages available online with great customer service!

"Adam L. in sales was extremely helpful setting up the order and also included great deals on manufacturers extended warranties.
Processing the very competitive mail in rebates was a bit difficult at first but Shorena in customer service was very helpful and solved the problem within a very short time while I was holding on the line! They make sure things are resolved before they hang up with you. This is the second time I used them for a whole house remodel and a kitchen appliance package! Both times with great results!
"

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