"Had a issue that Auqascience resolved immediately great service."
"Delivery as ordered and on time"
"Great service, great price, part arrived ahead of expectations. "
"Aquascience has the best selection for well pump installation, and I couldn't find anyone close to their prices. Delivery is fast and they even noticed I was ordering an extra part I didn't need so they called me. That saved me the headache of returning it."
"Ordered Grundfos water booster pump. Fast delivery and good price for this product. "
"Been using aquascience for over 15 years always met expectations"
"Super quick shipping, kept me up to date with tracking info. Very happy with transaction. "
"Great and easy transaction shipped immediately "
"Best price, including free shipping, and quick arrival. Arrived 3 days earlier than promised."
"I’ve never received anything "
"Great price and one day delivery .Can't beat that Thanks"
"Fast shipping and great price."
"Not much to say.Took my money and went to sleep. Never contacted me about delay or problem with fulfilling my order."
“Dear Petro,
We have been trying to reach you for some time now and left several voicemail explaining the issue. Our order was stuck in customs but should arrive today and we will ship your order as soon as it arrives. Please let us know if you have any questions: 800-767-8731 option 4.
Sincerely,
Aqua Science Family”
"I ordered a filter housing and four replacement filters. Simple enough, not quite. They supplied me with a tracking number for my order which was great, for half the order. My filters never showed up although my packing slip says it was shipped and fed ex claims they delivered it. Unreal. This is the second time in as many orders that I've had issues with aquascience and I'm just about done with them. I can't sell products that don't come and I can't sell products that take weeks to arrive. I used to count on this company but now I'm done. "
“Dear Joseph,
We apologize that we were not able to ship you the three remaining filters. As we discussed on the phone, our vendor only sent us two and we were waiting for the third one to arrive. These filters are hard to come by right now due to COVID. At your request, we canceled the remaining order and refunded you the money. Please let us know if you have any questions or need any assistance. We are more than happy to help you.
Sincerely,
The Aqua Science Family”
"fast and quick delivery
smooth operation
"
A rep from Aquascience.net, AquaScience, has responded:
“Dear Preston,
I have been trying to reach you several times this week to see if you have received all your order. According to the tracking information, your order was delivered on June 12th. Please let us know if you are missing anything or if you have any questions.
Sincerely,
Aqua Science Family”