"Everything was great! Will buy from them again!!"
"I ordered a tank and the supporting plumbing for a complete overhaul project I am doing. The equipment arrived on time and was as described. I like the fact that the components for the plumbing were mostly quality ones, and I did not fuss much with the most of it. Had some trouble with the backflow preventer leaking, and took more Teflon to seal it than I had imagined, but eventually it was all done.
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"Everything arrived as promised in good shape. I have it installed with the usual plumbing fun and it's working great.
Just a note to future buyers, it doesn't have a side port for refilling with calcite like my old nutralizer did so it has to be filled from the top so it must be installed accordingly."
"Ordered wrong gpm pump origionally. Upon recognizing my mistake I ordered the right gpm pump and requested the wrong order to be cancelled. Quick response from aquascience and right pump was shipped quicky and credit given for wrong pump I ordered.
Will recommend to anyone needing quality american made pumps to shop online with Aquascience.
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"Price is great. Delivery was fast. Packing was firm"
"I had very bad experience! The well water tank wasn’t delivered even though FedEx says they delivered it somewhere. When I email and call Aqua Science, nobody replies with any update! Horrible customer service!"
"Relatively fast delivery, great price."
"Pressure tank was as advertised and arrived promptly. "
"Great products, and a wide selection. Always the best customer service. "
"I ordered a very complex pump online. It was a great experience. Received quick confirmation and very fast shipping. Price was the best I could find."
"Shipped quickly and the well seal I received was great and exactly as described. It even arrived earlier than expected. Great first buying experience. "
"fair prices, good selection of products, fast shipping"
"Aquascience has been responsive to my requests as i've tried to get updates on my shipment. The shipping company they use is pretty pathetic. Their tracking system doesn't work and when you call you can't get any good information. They don't seem to have my shipment in their system so i called Aquascience and they have been able to communicate with them. My shipment has been delayed from Friday to Wednesday of this week and I'm not at all confident that I'll see it then."
"Would order again from them. Very Good sevice and cost."
"Super great experience. They delivered my pump super fast. That is what customers appreciate. I have not installed it yet, but will next week. Hope it works ok being that it is new."
A rep from Aquascience.net, AquaScience, has responded:
“Steve, we apologize for the delay on your tank. We shipped your order out the day after the order was placed but shipping companies are struggling to fill driver and warehouse positions which has delayed shipments across the country. Due to your location this was the only carrier we could find to deliver to your area. As soon as we were aware of the delay we worked with you and the freight company to facilitate getting the tank to you quicker. Again we apologize for the delay.”