"I ordered a part , it was out of stock they sent me an email and prompted refunded. "
"Aqua Science called me to discuss deliver options that would work best for us. The delivery person called ahead and was able to fit the purchase into the right place. It was a very easy process and everyone was professional."
"High quality parts at a very good price
"
"Shipping was fast and customer service excellent."
"Replaced my well expansion tank and installation tee. Aqua Science had the exact parts I needed and at a great price."
"I need a much much smaller size.."
"Aquascience sent two tanks in just a couple of days. They arrived in great shape. Other companies had a 12 week back order. Very happy with the service, price and quality. Thank you."
"Just a replenishment of filter I use."
"All merchandise came as they said.Would buy more products from them."
"Maybe it was due to holidays, but delivery time was extremely poor took over a week by fed-ex. Will not use them again. Live and learn.
$12.00 product is okay, just didn't get in time to use."
"I had a couple of questions that were answered thoroughly. My tank arrived in just a few days. Price was better than most AND it was in stock! Awesome experience. "
"They sent quickly what I needed at a great price. The Katlox Light media works awesome. Great helpful staff."
"The online store has everything I need for my water filtration needs and fast and free shipping."
"Easy to find easy to install fast shipping"
"Fast shipping. Good price."
A rep from Aquascience.net, AquaScience, has responded:
“Dear Valued Customer,
We apologize for the inconvenience of the late arrival. We did ship it express but due to the holidays it took extra time then anticipated. We have since refunded you the shipping cost and if you ever need expediating shipping again, please call us directly and we will try to give you a more accurate shipping window and service.
Sincerely,
Aqua Science Team”