"Item was suppose to arrive 12-23, then 12-24. Which is why I went with Aquascience vs. Amazon. Had plumbers lined up to install 12-24 (they are hard to schedule around here) so we could be gone for X-mas! 12-28 Item Still not arrived, could have gone with Amazon at least they were up front and said the item from them wouldn't arrive until after 12-25."
"I encountered a few issues with my online order however customer service took care of everything very quickly. Great service. "
"received my order in a timely manner even during Christmas holiday. Thank you."
"The pressure tank arrived via RL Carriers. It was placed at the back door of my home. There was a tear in the container, and the
delivery person said that the tank should be inspected at the point of the tear. There was no physical evidence the tank was damaged. In preparation for installation, the shipping material was removed. There was discovered an indentation in the upper area of the tank. There was no indication on the material that a dent might occur. I have received a damaged pressure tank and
now have the trouble of filing a claim. I have a leak in my existing tank. A new tank is most needed.
I believe the tank was damaged during manufacture as the paint does not have the look of a blow to it, causing the dent."
"I reached out to the team at Aquascience with questions before I ordered. They replied the next day and were very knowledgeable about the well pressure tank I needed along with what parts would be best for the replacement job I was doing. The tank arrived on time and was packed very well. No damage or issues. Thank you!!"
"Delivered on time and as promised!"
"Great supply of high quality well equipment. Had just what I needed and super easy buying experience!"
"Price and delivery time excellent received in less than a week far better than competitors"
"Very knowledgeable about the products they carry and the industry they cater to. If you're a happy homeowner don't be afraid to ask questions. They are very patient and thorough in their responses. Also they are very after the sale....again very responsive. If you want to buy from guys that know what they're talking about and want quality products, then give this company a shot."
"Delivered exactly what I needed and delivered quickly!"
"Great prices and selection. Received a call from customer service after placing order and they wanted to verify if I wanted to purchase 2 well pumps. I did not notice I had added pump twice and they quickly adjusted the order and refunded the extra charge. It was quick shipping and free. Due to size of order, I opted for lift-gate delivery to residential area, thinking it would come in a box truck. When the trucking company called to setup delivery, I was told it would be delivered via full size tractor-trailer. Explained to delivery company that road turns and approach angles to neighborhood would not accommodate full size so I ended up driving to the depot and had it loaded on pickup. I would like to see that one option on delivery added to their web page since most carriers do their deliveries in bulk. "
"I’m installing/replacing a new softener, well tank, and whole house filter. I had a few technical questions when preparing the softener for installation. They were very helpful with answering all my questions.
I will also say that after shopping around online, they had the best prices and free shipping. Everyone else was more expensive, and that was before shipping!
I will definitely buy from them in the future."
"No problem, quick delivery "
"Highly Recommend!
Their customer service was awesome. They shipped out the pump the same day and their pricing was better than our local supplier.
Thanks!"
"the had my order to the shipping company on time"