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Product & services pricing
3.58/5
Chance of future purchase:
3.19/5
Shipping & packaging:
3.32/5
Customer service:
3.21/5
Return/Replacement policy:
2.98/5

Verified
5/5

2023-05-04

pool houe

"I have had a difficult time getting a vinyl shutter in the length I needed. I'm so happy to finally find just what I needed."

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Recommend
Ease of Use

Verified
5/5

2023-05-03

not confusing at all!

"I looked at several sites for Bahama shutters. The "lingo" was confusing on most sites. Architectural Depot and Haley M made ordering very easy. I look forward to receiving the products!"

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Recommend
Ease of Use

Verified
5/5

2023-05-03

First Order

"Correct items arrived in perfect condition. "


Verified
5/5

2023-04-30

Easy to order

"See above please 1111111111111"

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Recommend
Ease of Use

Verified
4/5

2023-04-28

Almost great

"Great selection of products and good initial support. Sam even helped me get a formula for confirming a radius.

There were some issues getting follow up confirmation/support. Also, the "share order" button does not work.
"

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Recommend
Ease of Use

Verified
1/5

2023-04-27

Not a proper sample for the money...or at all.

"Expected actual colored aluminum samples. These were like small paint chips on thick paper. How do we know if they are the actaul color? We don't. $10 wasted."


Verified
5/5

2023-04-27

Awesome live customer service!

"I ordered 2 gable vent louvers from ArchitecturalDepot. They came sooner than expected, however the top box was damaged! I was waiting on these to move ahead on project. I took pics and emailed the company. Also boomed up to gable and by looks decided they were too small. Kody emailed me right back, i called him, he started a claim and shot me over to sales where i placed another order for bigger ones. i did not get an email confirmation like i was told, however after emailing Kody again, i got a full refund for first order on card. WOW! Within a couple days i received the new vents!! i am super impressed!! with this company! Inspires me to customer service in my work!"

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-04-26

Easy Peasy

"Had what I needed with free shipping and accepts paypal!"

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Recommend
Ease of Use

Verified
4/5

2023-04-26

FIRST TIMER

"GREAT SELECTIONS BUT I WISH DELIVERY WAS QUICKER."

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Recommend
Ease of Use

Verified
5/5

2023-04-25

Excellent vendor

"Your selection and customer service are second to none."

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-04-22

Awesome Choices

"Great service with professional assistance available. "

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Recommend
Ease of Use

Verified
5/5

2023-04-22

Easy Peasy

"Ordering what I needed was such a breeze. "

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Recommend
Ease of Use

Verified
5/5

2023-04-22

review

"so far,m so good. But the experience is still young !!!"


Verified
5/5

2023-04-21

Easy Website

"Looked up what I need and website was very easy to use."


Verified
1/5

2023-04-21

"Very difficult finding product. Once found, placed the order only not to be able to find the order. Contacted chat and she was only concerned with sending me a quote. I placed the order again to only find again no record of the order. Now my bank card has over a $600 hold. Then found the item again to only have the price go up. On chat she said she would honor my original price. Once I gave her all the info she disconnected and did not reach out to me. Since I need these shutters, I found something similar so I bought them. I hope they match what I already have."

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Recommend
Ease of Use